리뷰 (67)
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When the app works as intended, it's great, but I've had too many times where a flash sale freezes when you launch the sale or revert the sale. During this time the App is essentially bricked, leaving you no option to do anything and will require you to contact support. I'm not even doing anything complicated on the app, just trying to use the basic functions it allows you to use. If your problems are time sensitive, good luck because they have a very slow response time and even say they will respond in a few hours by email... Think it may be time to look for another sales app alternative.
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention.
Our team has reached out via email and worked closely with you to get things sorted. We’re always working to improve the app and your input helps us do better.
If there's anything else we can support you with, feel free to reach out anytime. Thank you for giving our app a try!
WizzCommerce Team
I recently used the 'Wi Flash Sales' platform and unfortunately found it rather difficult to navigate. The user interface is not as intuitive as I had hoped, and I encountered some issues while setting up a 25% sale. Instead of reducing the price, the system added 25% to the original price, which created confusion, particularly as the original price was displayed in red as though it had been reduced. To make matters more concerning, customers were charged the original prices, not the discounted ones.
This experience was somewhat misleading and caused inconvenience for both myself and my customers. I do hope the platform can address these issues in the future and work on improving its functionality, as the concept could be quite beneficial with a bit more refinement.
Thank you for your feedback, and we're truly sorry to hear about the confusion you experienced while using Wi Flash Sales.
We’ve sent you an email to explain the app logic in more detail. To help avoid this confusion, our app includes a clear in-app message to explain how this works while setting up the flash sale.
This app is a lifesaver. Do yourself a favor and install it now. It makes setting up discounts and sales so quick and easy. They also have great chat support if you have any questions. If you want to run a sale, or mark-down a bunch of products without having to edit each one (or even each variant!) this is the app for you. I wish I knew about it years ago. 5/5, would highly recommend, no notes. OK one note: The sale scheduler (clock) is in GMT -- so just be sure to adjust your days/times, and schedule your sales accordingly. ;)
We've used the Flash Sale once now and were happy with the way it looks and works. We had some problems with its implementation at the start, but the team at Wizz were very helpful in solving the issues.
Bonne application, fait ce qu'on lui demande, complète.
i had an issue on Black Friday and the help team resolv ed it as fast as they could and were very kind.
The app is working good so far. It is doing what it is suppose to do. Customer support has been great too.
very helpful and fixed the issue right away! Thank you for saving the day! It was scary to see the prices not revert - but they were on it right away
Michelle
I was facing issues comparing prices on some of my products. I approached the Wizzcommerce team, and they helped me resolve my issue.
Happy vibes!
Thanks for their support team, they really helped to clear my doubts after that it as very easy for me to make this app work fine.