Wizz Flash Sales & Discount

Wizz Flash Sales & Discount

Avaliações (78)

Classificação geral
4,6
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
8 de fevereiro de 2024

Perfect App. Just what I was looking for!

SaltCritters
Estados Unidos
9 dias usando o app
27 de julho de 2024

não merece nenhuma estrela

Delicadeza Fachion
Brasil
3 dias usando o app
WizzCommerce deixou uma resposta 31 de julho de 2024

Dear Delicadeza Fachion store,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your disappointing experience with our app.

We are concerned and a bit puzzled as we noticed that you have recently installed our app and we have not had the opportunity to reach out to you for assistance. We truly believe that with our guidance and support, your experience could be significantly improved.

Please give us the chance to assist you via your email. We are committed to resolving any issues and enhancing your experience with our app.

We appreciate your patience and look forward to hearing from you soon. Wishing you and your business all the best.

Best regards.

20 de dezembro de 2023

Good service thank you

ALPSCOMMERCE
Estados Unidos
Aproximadamente 1 mês usando o app
27 de novembro de 2023

I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.

Simply Me Boutique
Estados Unidos
Aproximadamente 3 horas usando o app
WizzCommerce deixou uma resposta 28 de novembro de 2023

Hi Amy,

I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before.

However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore.

If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well.

In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience.

I hope that you would find our support helpful and give the app another try. Please feel free to contact our support support@wizzcommerce.io for more details of the solution

Best regards,

23 de novembro de 2023

Downloaded the app and had a sale up and running within minutes! Love the simplicity! Would highly recommend!

TomorrowTurf
Estados Unidos
23 minutos usando o app
13 de março de 2024

Autumn and Ellie were awesome. This is an easy to use app and it is priced right!!

Iowa Magic Shop
Estados Unidos
Aproximadamente 1 hora usando o app
7 de dezembro de 2023

Great App

Bello Babies
Reino Unido
4 meses usando o app
23 de dezembro de 2023

Variants aren't working. I choose, for instance, a candle that has 3 different sizes available -- we only want the large to be on sale. This app doesn't keep it. Once you fix this, I'll come back, it works otherwise.

Bellini's Skin and Parfumerie
Estados Unidos
Aproximadamente 1 hora usando o app
WizzCommerce deixou uma resposta 24 de dezembro de 2023

Hi there,

I am Autumn, Customer Success Manager of the SALE+ team. I would like to clarify that our app does support select specific variants for sale. If you doesn't find that setting or for some reasons, it doesn't work on your store, our team is always available to help you with it. Since you haven't contacted our supporter so we are sorry that we weren't being able to provide you the solutions at the right moment, which lead to this review.

If you would give the app another chance, we are more than willing to check and fix this issue for you. Please reinstall the app and chat with our supporter or contact us through email support@wizzcommerce.io

Sincerely,

9 de janeiro de 2024

Great customer support

coolbeansbiz
Austrália
2 dias usando o app
24 de novembro de 2023

Unfortunately the app doesn't work with euro currency otherwise would have been perfect.

Luxe Poster Co
Reino Unido
Aproximadamente 24 horas usando o app
WizzCommerce deixou uma resposta 5 de dezembro de 2023

Hi there,

I am Autumn from the Customer Support team. On behalf of the team, we are very sorry that the app didn't work well with EUR currency.

Since that time, we have been in touch with Shopify regarding this and they are trying to investigate and fix the display from their side.

It has been escalated to the Merchants Support team but to access your store to fix the theme, they ask the merchant to contact them personally.

Just want to let you know in case you encounters this issue again. And I hope for your understanding in our limit in resolving this issue for you.

All the best to your store,