Wi Flash Sale & Price Discount
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Fast, kindly respond and immediately they action!
The app is working very well and so much better than the old one. Everything is super fast. The staff response is also super fast and superb. Thank you so muchhh~
great app and very easy to use. customer support is amazing & efficient!
Unfortunately the app doesn't work with euro currency otherwise would have been perfect.
Hi there,
I am Autumn from the Customer Support team. On behalf of the team, we are very sorry that the app didn't work well with EUR currency.
Since that time, we have been in touch with Shopify regarding this and they are trying to investigate and fix the display from their side.
It has been escalated to the Merchants Support team but to access your store to fix the theme, they ask the merchant to contact them personally.
Just want to let you know in case you encounters this issue again. And I hope for your understanding in our limit in resolving this issue for you.
All the best to your store,
Thanks for their support team, they really helped to clear my doubts after that it as very easy for me to make this app work fine.
I kid you not, as a Shopify Dev I was just beginning to develop an App exactly the same as SALE+ Flash Sale & Price Edit, and then I came across this incredible FREE App on the App Store. So far it works like a dream and it was so easy to set up a Flash Sale in minutes. Thank you WizzCommerce you are amazing.
Just wanted to add that even when a minor discrepancy occurred the team promptly resolved the issue with complete understanding. Amazing.
My little issues got resolved in minutes. Very nice app compared to others on shopify.
I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.
Hi Amy,
I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before.
However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore.
If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well.
In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience.
I hope that you would find our support helpful and give the app another try. Please feel free to contact our support support@wizzcommerce.io for more details of the solution
Best regards,
So far I'm pleased with the app and what it does. I hope it continues to deliver as I use it more. Customer service has been very interactive as well. I have only just started using the app. Will update at a later date. Thanks!!
amazing.... free, efficient and quick. doing job as precisely as it should be. Thank you for the support. highly appreciated