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Customer support (PAUL) was really bad, and product matching doesn't work. All the time it doesnt match the right products. And if i would like to do it, manually product by product like pricemole, i get send to the competitor side. unbelievable how i wasted 100 dollars and a lot of time on this.
PS: I never asked for a discount! Please read back our conversation.
Hi Tomas,
We totally get it. We declined a 50% discount request, so of course, a bad review is the natural next step. It's practically the rulebook these days, right? Merchants everywhere face it weekly, so we're not surprised.
Best of luck with your next discount hunt!
The app is not very user friendly for a large catalog. Using GTIN's to match but was finding incorrect GTIN on competitors websites.
Changing prices that were $2 to $43,000. Changed one of the 3 products with varying conditions, changed USED to more expensive than our BRAND NEW item. Great in theory but too many bugs.
Linking didn't work as expected. There were bugs setting up MAP pricing. And I wasn't able to change an old employee's email because of the hoops they make you jump through to change.
Dear customer, sorry to hear that but you contacted our live chat with a totally different email asking to obtain the ownership of another account. We kindly ask you to send the request from the original email because we put extra care in our customers security.