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PriceMole makes it so much easier to keep track of pricing, especially if you have a lot of skus on different channels. What used to take an hour or more now takes minutes, so we would definitely recommend PriceMole. Their support is also top notch, which Jay has helped us so much and is always extremely quick getting us taken care of. The only thing I would have a complaint about is that some channels are harder to track pricing on for some reason, but any time we do have a problem support is always there to help us get it fixed. Thanks!
Thank you for taking the time to leave us a review, Atlee! At PriceMole, we take all Partner feedback into consideration. This is a great help for our team, it will help develop and improve our price tracking, competitor monitoring, and automated repricing tool.
We are always here for you if you need any help, please don't hesitate to reach out anytime.
Good apps, clear format, easy use, fast responsive. Amazing support, Dara is friendly and patient. Will definitely recommend.
Thank you for your review and kind words. We are glad PriceMole makes your competitor price tracking goals easier to achieve and appreciate you taking the time to leave a review - and we agree Dara is always friendly and happy to help! Please let us know what we can do for you in the future.
Very powerful app with terrific customer service. This is the ONLY app on Shopify that can do this work this well.
Thank you so much for this great 5-star review. We really appreciate you taking the time out to share your experience with us. We’re looking forward to working together again in the future!
App works as expected. If you're looking for an automatic repricer this would be your ticket. Highly Recommend
Thank you very much for taking the time to leave us a review! We are glad that you are happy with PriceMole and that automated repricing is bringing value to you and your business! Please do not hesitate to reach out if we can help you with anything!
I used this app to stay competitive with my pricing structure and the customer support is excellent.
Thank you, Kelli, for sharing your experience! We are so glad PriceMole helps you stay competitive with automated competitor monitoring and pricing strategies! We are always happy to help, and please feel free to reach out anytime.
This is very nice app! Loved it.
Thanks for the 5-Star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to growing a successful partnership!
Well worth the price. Usefull and with great support.
Hi Tomek,
Thank you so much for the 5-star review! We're thrilled to hear you're finding PriceMole valuable and that our support team has been helpful. Great support and real results are exactly what we aim for.
Thanks for being a valued PriceMole Partner!
Best,
PriceMole Support Team
This App is Great! Does all of the things you could want it to do, and does them well. It has really helped us take a hold of what is considered a moving target (Your Retail Prices). You know they are changing all of the time, competitors are changing all the time. You might think you are an Internet Ninja and you can watch your prices and your competitors, but lets face it YOU CANT.
So let PriceMole take the wheel, it's awesome. The only thing better is the service, I worked with an awesome lady named Angela and she helped us work out a few bugs that WE had. We could only dream of having an employee like her. This review may sound phony, but i'm only going on and on because, you know the support we receive out there in app land, not that great! So put some trust in this company, you will not regret it.
allbirdproducts.com call us if you don't believe it.
Rod, thank you for the insightful and detailed review! We consider ourselves lucky to have customers like you who help up develop and improve the product. We are happy you had success using PriceMole for competitor tracking and automating your repricing! We wish you the best of success in the future and look forward to working together again in the future!
Terrible app. Only works half the time, developer doesn't even respond anymore. At this point, I take the lack of communication as admission that they know it doesn't work. Too many times I have lost out on profits and this app has set my price at my cost plus shipping when my competitors go out of stock numerous times. Also, 20% of all products tracked ended up having different tracked prices than the price on the site being tracked. Sent an inquiry, no response. The "remove item" when competitors are out of stock sets the quantity you have in stock to 999 instead of removing it which makes zero sense. I doubt anyone who actually uses this app really reviewed it. Literally lost thousands and none of my concerns get addressed.
I am sorry to hear you haven’t been able to contact our support, that seems to be unusual. May I ask how you are trying to reach out to our support? Usually, we get back to all queries from our Partners within a business day. In either case, I would be happy to have our team look at the issues you mentioned having!
PriceMole is dedicated to supporting our Partners over the last 4 years since we’ve launched, and we always aim to offer a range of support options.
1) If you are having a particular issue with any URLs you can report them from within PriceMole and leave a description of your issue. Our support team gets notified immediately and usually resolves or responds within a few hours.
2) If have a question or prefer to discuss any other inquiries, please forward us a message at pricemole.io/contact or use the built in contact form in Shopify and we’ll have a team member get back to you shortly!
We would really like to discuss your feedback and discuss and how we can help address them!
This app helps me to automate all my price changes towards my top competitors. It's great help that they can even automate the set-up with all links of my competitors.
Hi Brandon, thank you for sharing how PriceMole has helped automate all your price changes. We strive to always deliver the best price tracking and monitoring automation on the market!
