Rezensionen (571)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
27. November 2021

The app doesn't work properly and after canceling subscription and deleting app the widgets still appear on my shopify store. I have tried to download the app again so that I can remove the widgets and I only get an error message. I have spent too much time trying to correct this.

1SANSOME
Vereinigte Staaten
Etwa 11 stunden mit der App
Amai hat geantwortet 28. November 2021

Thank you for your feedback. As mentioned in the Uninstall FAQ which could be found at the main page of the app and also our email to you, that this is standard Shopify app behaviour.

This is a well documented issue that had not yet been resolved by Shopify as mentioned here:

https://community.shopify.com/c/shopify-discussions/regarding-removal-of-codes-after-uninstalling-apps/td-p/704445

Hope this clarifies.

10. Juni 2020

Thank you so much! Eugenia helped me figure it out and helped me find answers to all the questions!

Altum Vintage
Ukraine
30 minuten mit der App
Amai hat geantwortet 11. Juni 2020

Thank YOU for choosing us! :)

12. Januar 2020

good
i swear this is good up but its too expensive
so you should change the prices please
thank you

kitchenyy
Palästinensische Autonomiegebiete
25 minuten mit der App
Amai hat geantwortet 15. Januar 2020

Thank you for your feedback! It's really important for us!

Bearbeitet am 8. März 2021

Super service client à l'écoute après avoir eu un problème avec l'application. Rien à signaler. Merci beaucoup.

Husseo™
Frankreich
22 minuten mit der App
Amai hat geantwortet 1. Februar 2021

Thanks for your feedback and sorry for such confusion. The thing is that the app is free to use on one page only and as we see in our database, you've enabled it on two pages. Anyway, no worries! We've requested a charge reversal from Shopify in order to avoid any accidental charges. Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

Bearbeitet am 24. November 2021

Rate 5 stars for their prompt action and kind services, although I had uninstalled the app just because of it's not suiting the web.

Bubble Tea Wholesaler WA
Australien
19 minuten mit der App
Amai hat geantwortet 24. November 2021

Thank you for your kind words ! It is certainly a pleasure to assist you :)

Bearbeitet am 12. September 2020

I just configured a promotion for my 2nd product and uninstalled the app on the same day within 2 hours and yet have been charged $19.95. This is quite unfortunate as I did not even use it for a day!!

Also, it is not compatible with Shopify multi-currency checkout i.e. the checkout always happens in the store's base currency instead of the currency selected by the customer. This is a major issue with stores that sell globally and in multiple currencies. This limitation should be mentioned clearly on the App's page on Shopify app store so that we can make a well-informed decision. Not cool at all!

Kitchenboon
Australien
Etwa 3 stunden mit der App
Amai hat geantwortet 12. September 2020

Thanks for your feedback! We're sorry to hear that you've faced such difficulties. We've contacted you via email in order to discuss this case and help. Looking forward to your reply!

4. April 2020

Very helpful support team. I couldn't continue service because it was not compatible with my page development app.

buy the rolls
Vereinigte Staaten
Etwa 3 stunden mit der App
Amai hat geantwortet 8. April 2020

Sorry that you've faced such incompatibility :(
Anyway, feel free to contact us if you face any difficulties with our apps in future, we are always ready to help!

Bearbeitet am 4. August 2020

I have tried the app for few days, choosing the free plan (0$/month) then i have uninstalled the app but it still appears in my shopify monthly bill with 19.99$. Be careful before downloading this app !

Update : The after sale service has replied to my request and I have been refunded with 19.95$.

Exotiss
Frankreich
Etwa 2 stunden mit der App
Amai hat geantwortet 13. Juli 2020

Thank you for letting us know about the problem! We've contacted you via email and we believe that the solution will be found :)

13. Oktober 2020

Be aware! This app uses "draft orders" so you'll, probably, lose abandoned carts and the "pixels" won't be triggered correctly. So, think twice if you want to mess up your funnel in order to use it. By the way, you can do the same using native automated discounts from Shopify.

buymecool
Vereinigte Staaten
Etwa eine stunde mit der App
Amai hat geantwortet 14. Oktober 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this case but didn't receive any response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

26. August 2020

I used the application to test it and I uninstalled it the same day and I thought that the 1 free product, I could change it but if you select a second product (even if you remove the previous one) they already charge you 19.95. I want my money back please

¡Ahora Ya!
Chile
Etwa eine stunde mit der App
Amai hat geantwortet 26. August 2020

Thanks for your feedback and sorry that you've faced such confusion and inconvenience. Yes, the app is free for one product page usage. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!