Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 30 avril 2020

The app does work and is easy to setup. We did have one issue arise and support was extremely fast to respond and fix the issue. They were reaching out to us and working to resolve our issue within minutes.

For support: I cannot express enough on how fast they are to communicate with you and fix the problem. Amazing customer support.

App: This was one of the easiest apps we have setup. Other than the small issue which did come mostly from our own fault, everything worked as it should right from the start.

If you are needing quantity breaks, then give this app a try and you will be happy!

HydroCreations
États-Unis
Plus de 3 ans d’utilisation de l’application
Amai a répondu 4 mai 2020

Thank you so much! Such feedback inspires us to become even better!

6 avril 2021

Great functionality and amazing customer service. Would totally recommend this app to every business.

Chargerate
Allemagne
Environ 3 ans d’utilisation de l’application
Amai a répondu 9 juin 2021

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

Modifié le 24 septembre 2018

After a misunderstanding they quickly fixed a bug with IE. Now it works perfect! They were very helpful in making customizations too.

Natural Heroes
Pays-Bas
Environ 3 ans d’utilisation de l’application
17 juin 2021

BEST EVER SUPPORT TEAM , been using their app on my store for over 1 year and it increased my sales and also recently after adding ajax card we had some issue with their app and looks like there was a conflict between the both apps code, they followed up with me until they resolved the issue , BEST EVER CLIENT SUPPORT , STRONGLY RECOMMENDED

iFabric
États-Unis
Environ 3 ans d’utilisation de l’application
Amai a répondu 18 juin 2021

Thank you for your kind feedback. We are glad you like our app. Good luck to your business !

11 août 2021

I'm very impressed by the responsiveness from the support team when we had a challenge with the app. The challenge was resolved quickly, and the communication was always open and responsive.

PIEZO.COM
États-Unis
Environ 3 ans d’utilisation de l’application
Amai a répondu 28 septembre 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

Modifié le 14 avril 2021

Until the app has been sold to amai Quantity Breaks & Discounts worked properly. Since amai is taking care multiple times tier prices have not been displayed on product pages. Furthermore tier prices are not applied to cart so many customers do not place there orders. The amai support does not react to e-mails sent and has not been able to solve our issue for 2-3 days. We can not recommend this app anymore and we are now looking for an alternative.

SOURCE Medical
Allemagne
Environ 3 ans d’utilisation de l’application
8 avril 2021

NO support service available. The worst service ever seen.
The app is not working for 38 hours and nobody help me or give me at least some support

unclicenlinea
Colombie
Environ 3 ans d’utilisation de l’application
Amai a répondu 12 avril 2021

Good day to you. Thank you for your review. As mentioned in our email, the issue had been resolved. Do drop us an email should you have any further issues on the app. We apologize for the wait.

20 mai 2023

By FAR the best App i have used for my store in terms of offering quantity discounts. I have used this app for a while, they constantly update and keep it up to date with customer wants/needs. It is very user friendly and very easy to add to your store and offer your customers quantity discounts which has ultimately driven sales for us through our store.
The customer service has been 5*, when i had an problem with the discounts not showing on the product page this was resolved immediately and very professionally.

BobbyBsWool
Royaume-Uni
Presque 3 ans d’utilisation de l’application
7 avril 2020

I'm giving this app 5* because their response time and efficiency are second to none. I contacted support with a layout problem and the team helped me super fast. The only downside is that you cannot apply discounts if you also want to use express checkout buttons e.g. Paypal on your page/cart. Any discount settings do not get applied if a customer checks out via Paypal which leads to manual extra work. But apparently, this is a Shopify issue and not a problem on Quantity Breaks' side.

365musthave
États-Unis
Environ 3 ans d’utilisation de l’application
Amai a répondu 8 avril 2020

Thanks so mush for such kind words! We are always ready to help so don't hesitate to contact us in case of any difficulties!

16 août 2021

amazing and fast support, it is a pity the app doesn't have language change for the webs that have more than one language available...

Tattoonie
Espagne
Presque 3 ans d’utilisation de l’application
Amai a répondu 28 septembre 2021

Thank you for the suggestion! We really appreciate your feedback :)