Avis (571)

Note globale
4,5
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
28 septembre 2021

My issue didn't get resolved, and somehow the discount turned back on when I was no longer running the sale. Very disappointed.

Fabuluxe Boutique
États-Unis
6 jours d’utilisation de l’application
Amai a répondu 29 septembre 2021

First of all thank you for the feedback. It is due to your feedback we are able to identify the root cause which comes from Collections automation. We had since fixed this. Thank you again.

4 mars 2020

I installed the app a few days ago and it increased my AOV from 15€ to 25€! Really nice, thank you so much!

Beard heaven
Allemagne
Environ 7 heures d’utilisation de l’application
Amai a répondu 9 mars 2020

You are more than welcome! It's our pleasure to keep clients satisfied :)
Good luck to your business!

24 juillet 2020

I used this app for volume pricing/tier pricing. I had a problem with selection due to my theme setting. App support was very prompt in response, and they resolved my issue in no time. Thank you, and keep growing. :D

Clik3r
Canada
6 jours d’utilisation de l’application
Amai a répondu 27 juillet 2020

Thanks for your feedback! :)
Feel free to contact us anytime, we are always ready to assist!

Modifié le 2 septembre 2020

UPDATE: Eugenia emailed me minutes after this review was posted bribing me with six free months of service in exchange for deleting this review. They are so untrustworthy. This is blatantly against Shopify's Term of Service.

This app cost me thousands of dollars during my launch. This app DOES NOT work in conjunction with PayPal and there is no warning about this! I lost so many sales because it looked like my website was malfunctioning. Customer service was so slow. I wish I could go back in time and never download this app. -1/10

The Dog Mom Club
États-Unis
5 jours d’utilisation de l’application
Amai a répondu 2 septembre 2020

Thanks for your feedback and sorry that you've faced such frustrating situation. We've contacted you via email in order to discuss this case and find a solution. Sorry once again.

20 mai 2020

Works perfect for us. We tried to keep it lean for a startup with those products and the application work fine.

masQk
Canada
Environ 6 heures d’utilisation de l’application
Amai a répondu 21 mai 2020

Thanks! We highly appreciate your feedback :)

6 novembre 2017

I loved everything about the customer service and nearly everything about the app.... (easy interface, clear design, elegant, easy to use and navigate)

BUT

at checkout our customers couldn't use discount codes, and this lead to a lot of abandonment when we were testing the app.and a lot - a LOT - of manual fixing of orders and helping resolve unhappiness.

So unfortunately we couldn't use the app :(

Would totally re-up if this were resolved and fixed

Betterbatter
États-Unis
6 jours d’utilisation de l’application
2 novembre 2019

I really like the way it looks in my store. This app is super intuitive and no time is wasted getting the job done. the support is very nice!

Surprise You
Allemagne
Environ 5 heures d’utilisation de l’application
Amai a répondu 5 novembre 2019

Many thanks for the review!
Don't hesitate to contact us if you need any assistance

2 février 2021

The customer service was expectational and was helped right away with an issue setting up the app. It does seem pretty easy to trigger the upgrade plan on accident like some of the others suggested. Works as advertised!

Petersen Brothers Plastics
États-Unis
4 jours d’utilisation de l’application
Amai a répondu 8 février 2021

Thanks for your feedback! Feel free to contact us anytime in case of any difficulties!

16 juillet 2020

although some of the instructionsare unclear, the customer services were great. They are helpful and considerate. View from client's perspective and solving the problems in an efficient way.

D'eloque
Malaisie
4 jours d’utilisation de l’application
Amai a répondu 20 juillet 2020

Thank you :)
It's our pleasure to keep clients satisfied so feel free to contact us anytime!

21 juillet 2020

Works great! Great support. Easy to install and easy to setup. Would recommend. Plus its free for the first product/

Shop MagneCord
Canada
Environ 3 heures d’utilisation de l’application
Amai a répondu 22 juillet 2020

Thanks! Hope you'll keep enjoying it for a long long time :)