Amai Upsell+ | Sales Boost App , 리뷰 567개
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I loved everything about the customer service and nearly everything about the app.... (easy interface, clear design, elegant, easy to use and navigate)
BUT
at checkout our customers couldn't use discount codes, and this lead to a lot of abandonment when we were testing the app.and a lot - a LOT - of manual fixing of orders and helping resolve unhappiness.
So unfortunately we couldn't use the app :(
Would totally re-up if this were resolved and fixed
good support / good product... just in beginning fase but looks good so far. i need a least 100 characters
Thanks for your feedback :)
every thing works pretty fine
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Thanks for your feedback :)
I used this app to help me generate more sales and it has done just that! This app is very helpful for online businesses! Many thanks
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great working app, super quick support! I would recommend this all day everyday. Super easy and nice looking
Thanks for your kind words! :)
My issue didn't get resolved, and somehow the discount turned back on when I was no longer running the sale. Very disappointed.
First of all thank you for the feedback. It is due to your feedback we are able to identify the root cause which comes from Collections automation. We had since fixed this. Thank you again.
Very prompt and kind Olga's attention despite being already late. She resolved the technical issue in a few minutes and I didn´t have to do anything more than clean cookies and reload the page. Regards!
The support team was quick to respond and fixed my problem straight away. Thanks for your help with this
Thanks for your review! Please let us know if you have any questions or issues. We're glad to help you anytime!
UPDATE: Eugenia emailed me minutes after this review was posted bribing me with six free months of service in exchange for deleting this review. They are so untrustworthy. This is blatantly against Shopify's Term of Service.
This app cost me thousands of dollars during my launch. This app DOES NOT work in conjunction with PayPal and there is no warning about this! I lost so many sales because it looked like my website was malfunctioning. Customer service was so slow. I wish I could go back in time and never download this app. -1/10
Thanks for your feedback and sorry that you've faced such frustrating situation. We've contacted you via email in order to discuss this case and find a solution. Sorry once again.
The interface is simple and comfortable.And the developers are very positive to help me solve the problem, thank them very much!
We are most grateful that you took time out of your busy schedule to leave us a review. Let us know if you need any help