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i downloaded Quantity Breaks & Discounts and i wanted to delete it because it changed al my prices of my products. Now all my products are at 20 euros and i can not change it anymore.. please help
Thank you for your review. We had contacted you via email yesterday to assist on this issue. Kindly revert to us to that our dev team can assist with this issue. Thanks.
Te cobran nada más instalarla y aunque la desinstales, no recomendable. Fraude. Me han cobrado sin permiso.
Hi. Thanks for your feedback! We've sent you an email message, please contact us at your convenience in order to discuss the situation.
The app does not work properly and after canceling subscription and deleting app the widgets still appear on my shopify store. I have tried to download the app again so that I can remove the widgets and I only get an error message. I have spent WAY too much time trying to correct this.
Thank you for your feedback. As mentioned in the Uninstall FAQ which could be found at the main page of the app and also our email to you, that this is standard Shopify app behaviour.
This is a well documented issue that had not yet been resolved by Shopify as mentioned here:
https://community.shopify.com/c/shopify-discussions/regarding-removal-of-codes-after-uninstalling-apps/td-p/704445
Hope this clarifies.
I downloaded the app thinking about using the FREE plan but then realized it doesn't meet my expectations. Uninstalled it right away, yet got a charge of $28.95 two weeks later. What a scam! This is against Shopify's policy for sure. I need an explanation!
Thanks for your feedback and sorry that you've faced such confusion and inconvenience. Yes, the app is free for one product page usage. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
The quantity discounts continue to be shown also when I have deleted the app, I do not reccomend it.
Thank you for your feedback. As mentioned in the Uninstall FAQ which could be found at the main page of the app and also our email to you, that this is standard Shopify app behaviour.
In the documentations, it is mentioned that you are required to click on the Uninstall button in-app before you proceed to uninstall at the Shopify admin panel. In addition, we had also removed your codes within 30 minutes after your request. This is a well documented issue that had not yet been resolved by Shopify as mentioned here:
https://community.shopify.com/c/shopify-discussions/regarding-removal-of-codes-after-uninstalling-apps/td-p/704445
Hope this clarifies.
Billing issue with the app - not acceptable solution
We never used app but got billed $19.95 bc we have 2 products in our product list. We complained (and I am sure they can see we did not use app in their back-end system) but still had to pay that $19.95.
I have removed app now and you can bet I will not use this app once I am ready for stacked discount.
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I will report you as scamer to shopify !
Thanks for your feedback and sorry that you've faced such situation. As we see in our database, you've enabled the app for 2 products while the free plan allows to use the app for one product only. But no worries! We've already requested a charge reversal from Shopify :)
Also, we've tried to contact you via email in order to discuss this case but didn't receive any response yet. Please drop us a line at your convenience :)
App is still showing somehow even though i deleted it. Terrible experience i dont recommend using it
Thank you for your feedback. We had removed the codes as soon as you had written in and everything is functioning as normal.
As mentioned in our FAQ, this is normal behavior for all Shopify applications, because after you uninstall the application from your store it no longer has the rights to restore all the previous changes it made to the theme.
installed it and can't even use the first free product at all. scam?! I wanted to try it out before paying 19,99 a month but thats just not right.
Thanks for your feedback. We tried to contact you via email in order to discuss the situation and find a solution but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
I do not know if i have approved to the paid version, however if i have, please channel this ASAP, as i did not attend to. I have not used the app at all. If any money have been charged, please refund it righ away. Thanks.
Thanks for reaching out! We've checked your account in our database and there are no charges applied. We wrote you a detailed email regarding this case. Hope to hear from you soon!