Omtaler (569)
Raffiner
-
Etter vurdering
The setup is simple, will explore more about this. But the customer support is responsive and great!!
Thanks for your feedback! Hope you'll keep enjoying the app :)
The quantity discount is added automatically and it overrides other coupon code, customers can not remove the code even when they do not want to use the quantity break discount, other than that, it is a good app and very functional. Customer service is average, they did not try to help at the beginning and not really dig into the problems.
Thanks for your feedback. We've contacted you via email in order to discuss the situation and find a solution :)
I'm updating my review now to be 5stars! Their help support is superb. After my review, they immediately attend to my concern. The app is totally working now on both desktop and mobile! Kudos to Artyom~
Thanks for updating your review. We highly appreciate it. We’re really happy that you are now satisfied with our app and service. Our company places customer satisfaction as a top priority, and customers like you who are making our job very gratifying. Don't hesitate to contact us if you need any assistance
Very good support, fast and effective if any issue. i recommand this app also for quanitity volume it works with AJAX Cart
Don't hesitate to reach out, we are always ready to assist ;)
Super easy application to use. The support answer in few minute, and are really concerning about your issue. I really recommend it.
Thank you! Don't hesitate to reach out anytime ;)
Got support after i rated the app bad, they've solved everything and sorted things out. thanks for that
Thanks for your feedback and sorry that you've faced such difficulties. We've contacted you via email and configured the app correctly for you :)
It seems that the discount code box at checkout is disabled (not appearing) when the shopping cart contains products of which quantity discount is applied. I contacted the support team but still waiting for their reply. If anyone knows of a solution please could you share with me?
Since Amai replaced Spur-IT as owners of this app, I have lost so much revneue. Discounts don't appear in the cart but all over the product page. App settings aren't able to correct this issue. Email support has been very unresponsive, unlike the previous live chat that solved anything technical in minutes. It's a shame to change my best review to the worst.
Thank you! Feel free to contact us in case of any difficulties :)
This app is super easy to install and I love that they have live chat support. The tier pricing box looks too narrow on my product page, I am glad that they can fix it for me right away. If you are looking for a tier pricing app, this is the one to try it out.
Thanks for your feedback! Hope you'll keep enjoying the app for a long long time :)
The instructions were clear and helpful. I didnt have any problem setting up the app. Unfortunately when you select "draw" for your cart, the discount doesnt appear. This can be a conversion killer :/
Thanks for your feedback! Please know that we are always happy to assist so don't hesitate to contact us using the live chat inside of the app 24/7, our Support managers will do their best to resolve any issues!