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I've only just downloaded this app and will be testing with the free 1 product plan, to begin with, I ran into a slight issue however support were very quick to respond! look forward to seeing the results.
Hope the app will bring you valuable benefits :) Please let us know if you face any difficulties!
Duidelijk en makkelijk in gebruik & daarnaast een super klantenservice die mij altijd netjes helpt. Al met al, erg tevreden!
Thank you for your kind words. Good Luck to your business:)
App works great right out of the box, unlike every other app I tried. The app includes a built-in guide to setup and configure. The configuration was quick and easy and I could start offering discounted prices in just minutes. I especially like the ability to just click on an element in the product page to choose where the discount table should appear (either above or below the chosen element).
I've gone through 3 quantity pricing apps before this one and this does exactly what I need.
I needed a quantity pricing solution that didn't create variants/copies of existing variants.
Some how spurIT is ahead of the game and the other apps need to catch up.
great app. great tech support. exactly what i was looking for and saved me so much time and money hiring a programmer that would take weeks of back and forth. setup my products in 20 min .
Thanks so much for your kind words! Feel free to contact us in case of any difficulties :)
Developer jumped on my issue... helpful response in real english, which is always a plus plus plusplus.
Thanks for your feedback. We've contacted you via email, hope we will find a solution! :)
does not work what so ever when a customer selects an express checkout method the discount doesnt get applied resulting in tons of lost sales
Thank you for the feedback. Unfortunately, Shopify Draft Order API and Checkout API does not work with Express Checkouts. Other Shopify Apps have the same limitation due to this. I had sent you an email providing you more details such as Shopify documentations as well as screenshots on how express checkout behaves in other apps as well. Hope this clarifies your doubt.
NICE ! Great feature, very nice support and it is possible to boost the sales through it ;) Thanks :)))
Thanks! Your feedback is really appreciated :)
I opened a call and they answered me immediately. Thanks to the application for the good service provided.
You are more than welcome, we are just happy to help :)
Good luck to your business!
The support response is too slow and completely ineffective, it's all up to you to research the settings app
Thank you for your review and feedback, Upon checking our support logs, we find it that it is unfair that you mentioned our response was slow as all emails are replied to less than an hour and chat conversations were replied to at some points within 2 minutes. Here are the chain of events (time stated are +8GMT Singapore, Shanghai time):
First email conversation chain (email was sent via Shopify Support email) was sent 26 May 2022 09:49
We replied the email at 26 May 2022 10:36
Because we did not receive a reply, we send a reminder on 27 May 2022 17:04
You sent a second email chain on the same day one hour later (also sent via Shopify Support email) on the same day on 26 May 2022 11:12
We replied to this email chain on 26 May 2022 11:28
Having receiving no replies, we send a first reminder for this email at 27 May 2022 09:18
We sent a second reminder at 28 May 2022 17:04
Both the first email and second email chains (both asking similar question) are closed on 28 May 2022 as due to a lack of response.
For the third conversation chain, you send in via chat at 6 June 2022 09:22
and was replied within in 38 minutes at 10:00.
Fortunately, this time you responded to the chat 15 minutes later at 6 June 2022 10:15 which we replied at 10:17 on the same day which we mentioned that the issue will be escalated to our dev team for further resolution.
14 hours later at 7 June 2022 00:04 we send you respond both via chat and email that the issue had been resolved.
We did not receive a respond from you so we send you a reminder on 8 June 2022 9:34. You did not responded back but the conversation was marked as "Seen".
We hope this clarifies. We will send you screenshots of our chatlogs as proof.