Recensioner (571)
Förfina
-
Efter omdömen
NO NOT USE THIS APP! The Support is completely useless and it takes forever to get help or even the correct answer. They simply do not care if you use the app or not. It is not possible to change all the text in the app. So the app will forever be english or 5 more languages. Completely useless. Don't waste your time
Thank you for your feedback. As mention in our email, a majority of the text label could be changed but not 100% of it. To properly translate the frontend portion, it is recommended to use a translation app as our app is compatible with most of the top translation app on Shopify.
We had taken your feedback into account and will try to open up for more text customizations in our app.
We had place all you
Great app! Customer support replies really fast and resolved our issue in no time. Stanislav was really helpful!
It's our pleasure to keep clients satisfied :)Thank you!
I downloaded the app wanting to try out the free version on 27th July. It automatically directed me to get the $19.95 paid plan. I accidentally clicked the install button and it charged me. I undownloaded the app right away and have contacted them. today is August 10th which is exactly 2 weeks from the day I contacted them. I got a ticket number, but no refund is issued. I would like my refund back since I have NEVER even tried your app. Thanks.
Thanks for your feedback and sorry that you've faced such confusion. We have already requested a charge reversal from Shopify in order to avoid any accidental charges. We contacted you via email to discuss this situation.
Some features are missing, like the ability to enter an additional discount code on top of the automatic discount provided by the app. But the customer service team is super friendly and helpful. If the lack of this feature doesn't affect you, I would 100% recommend this app.
Thanks for your feedback!
Unfortunately, the app is not compatible with discount codes due to Shopify restrictions and there's nothing we can do :(
the calculations are not correct 4 % and 10% not working, please check https://neighbourhoodcoffee.ca/
Thanks for your feedback. Please drop us a line at your convenience in order to discuss the situation. Hope to hear from you soon!
Works Perfect. And fast customer service. I recommend this app!
Thanks for choosing us!
Their free trial app is only for the basic plan, I was charged for trying their unlimited plan. should allow customer to try on other plan.
Thank you for your review. As stated on our pricing page, our free tier is only for one products. We had since refunded the charges to you as you might had activated the unlimited pricing plans without understanding our pricing structure.
a great app can't thank the customer service enough they reply right away
very satisfied with the results this app made me
Thank you! We are just happy to help so feel free to reach out to us anytime!
CAN'T CROSS PRODUCTS! ONLY CAN USE IN SAME PRODUCTS! my store is niche store and I have a lot of products but they can't support
Thanks for your feedback. We tried to contact you via email and over the phone, please drop us a line at your convenience in order to discuss the situation.
it is so great and very helpful
thank you guys for this awesome app
hope you the best.
Mohammed Alamodi
Hello Mohammed! Thanks for your feedback, it's highly appreciated :)
Good luck to your business!