Amai Upsell+ | Sales Boost App , 567 รีวิว

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 81% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 9% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 24 พฤศจิกายน 2021

Rate 5 stars for their prompt action and kind services, although I had uninstalled the app just because of it's not suiting the web.

Bubble Tea Wholesaler WA
ออสเตรเลีย
19 นาที ในการใช้แอป
Amai ตอบแล้ว 24 พฤศจิกายน 2021

Thank you for your kind words ! It is certainly a pleasure to assist you :)

แก้ไขเมื่อ 12 กันยายน 2020

I just configured a promotion for my 2nd product and uninstalled the app on the same day within 2 hours and yet have been charged $19.95. This is quite unfortunate as I did not even use it for a day!!

Also, it is not compatible with Shopify multi-currency checkout i.e. the checkout always happens in the store's base currency instead of the currency selected by the customer. This is a major issue with stores that sell globally and in multiple currencies. This limitation should be mentioned clearly on the App's page on Shopify app store so that we can make a well-informed decision. Not cool at all!

Kitchenboon
ออสเตรเลีย
ประมาณ 3 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 12 กันยายน 2020

Thanks for your feedback! We're sorry to hear that you've faced such difficulties. We've contacted you via email in order to discuss this case and help. Looking forward to your reply!

4 เมษายน 2020

Very helpful support team. I couldn't continue service because it was not compatible with my page development app.

buy the rolls
สหรัฐอเมริกา
ประมาณ 3 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 8 เมษายน 2020

Sorry that you've faced such incompatibility :(
Anyway, feel free to contact us if you face any difficulties with our apps in future, we are always ready to help!

แก้ไขเมื่อ 4 สิงหาคม 2020

I have tried the app for few days, choosing the free plan (0$/month) then i have uninstalled the app but it still appears in my shopify monthly bill with 19.99$. Be careful before downloading this app !

Update : The after sale service has replied to my request and I have been refunded with 19.95$.

Exotiss
ฝรั่งเศส
ประมาณ 2 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 13 กรกฎาคม 2020

Thank you for letting us know about the problem! We've contacted you via email and we believe that the solution will be found :)

13 ตุลาคม 2020

Be aware! This app uses "draft orders" so you'll, probably, lose abandoned carts and the "pixels" won't be triggered correctly. So, think twice if you want to mess up your funnel in order to use it. By the way, you can do the same using native automated discounts from Shopify.

buymecool
สหรัฐอเมริกา
ประมาณ 1 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 14 ตุลาคม 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this case but didn't receive any response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

26 สิงหาคม 2020

I used the application to test it and I uninstalled it the same day and I thought that the 1 free product, I could change it but if you select a second product (even if you remove the previous one) they already charge you 19.95. I want my money back please

¡Ahora Ya!
ชิลี
ประมาณ 1 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 26 สิงหาคม 2020

Thanks for your feedback and sorry that you've faced such confusion and inconvenience. Yes, the app is free for one product page usage. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

17 มิถุนายน 2021

After deleting, there's still remaining codes in your site (the amai files) , you need to delete manually. quite annoying

Univers Magnétique
ฝรั่งเศส
ประมาณ 2 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 18 มิถุนายน 2021

Thanks for your feedback and sorry for any inconvenienced caused. This is the typical behaviour of Shopify Apps as Shopify does not allow apps to remove any code once you remove the app.

We are currently working on an improved uninstallation process to guide the merchants better on the process.

8 กรกฎาคม 2020

Great customer service. The app didn't meet my specific needs and customer service didn't hesitate to reverse my charges. I would love to reinstall it again sometime.

Gingerlining
สหรัฐอาหรับเอมิเรตส์
ประมาณ 1 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 8 กรกฎาคม 2020

Thank you! We are always glad to help so don't hesitate to reach out to us anytime :)

8 พฤศจิกายน 2017

This isn't truly tiered pricing. If you want to setup your pricing based on 0-5, 6-20, 21-50, etc quantity groups it doesn't work. I spoke to 2 different support techs on live chat. One said it would work and the other said it wouldn't work, so they don't even know if it would work.

It also doesn't work with discount codes, so that's strike 2 in my book. This isn't a very useful app. I would give it 0 stars if that was an option, but it isn't.

Popcorn4thepeople
สหรัฐอเมริกา
ประมาณ 1 ชั่วโมง ในการใช้แอป
21 กันยายน 2020

i just instaled this app and it suddenly charge me $19 from me. I just installed this app for 2 days.
Never recomend

Urbankappa
อินเดีย
ประมาณ 1 ชั่วโมง ในการใช้แอป
Amai ตอบแล้ว 22 กันยายน 2020

Thanks for your feedback. As we see in our database, you've enabled the app for 26 products while it allows to use it for free on one product only. Anyway, no worries! We've already requested a charge reversal from Shopify, it will be processed ASAP. Also, we tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!