Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify themes. They praise its ability to offer quantity discounts, boost sales, and increase average order value. The app's compatibility with both desktop and mobile platforms, as well as its customization options, are also valued. Merchants commend the customer service for its speed and efficiency in resolving issues. The app's compatibility with Shopify POS and customized themes is also noted.

October 5, 2021

Great app, so far so good. Customer service is also great. Had a few minor issues and the team helped fix the issues very quickly.

Hydro Gainer
Hong Kong SAR
2 months using the app
Amai replied October 5, 2021

Thank you for your kind words !
It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

May 3, 2020

great app, 10/10 customer support as well. Works great and improves Average order value of course! g

GeneralCentric
United Kingdom
2 months using the app
Amai replied May 4, 2020

Thanks! Your feedback is highly appreciated :)

May 30, 2020

There was a minor misunderstanding in the plan settings. Customer service replied within 20 seconds and was very helpful!

bestemondkapjeswinkel
Netherlands
2 months using the app
Amai replied June 2, 2020

It's our pleasure to keep clients satisfied so don't hesitate to reach out :)

June 29, 2020

Awesome app! Easy to use. I had one small problem and they helped me almost instantly - thats insane! I can recommend this app 5/5

anfli
Germany
2 months using the app
Amai replied July 2, 2020

Thank you :) Feel free to contact us in case of any difficulties!

July 7, 2020

It's very useful app that helps to increase conversion and increase revenue. I am taking its benefit.

Luxurious kart
India
2 months using the app
Amai replied July 7, 2020

Glad to know that it works for you and helps to grow your business!

May 21, 2020

super easy to use and amazing customer fast customer support very friendly. Thank you guys appreciated

NeckWellness
Poland
2 months using the app
Amai replied May 21, 2020

Thanks! We are always happy to assist so don't hesitate to reach out!

Edited April 14, 2021

Until the app has been sold to amai Quantity Breaks & Discounts worked properly. Since amai is taking care multiple times tier prices have not been displayed on product pages. Furthermore tier prices are not applied to cart so many customers do not place there orders. The amai support does not react to e-mails sent and has not been able to solve our issue for 2-3 days. We can not recommend this app anymore and we are now looking for an alternative.

SOURCE Medical
Germany
About 3 years using the app
April 8, 2021

NO support service available. The worst service ever seen.
The app is not working for 38 hours and nobody help me or give me at least some support

unclicenlinea
Colombia
About 3 years using the app
Amai replied April 12, 2021

Good day to you. Thank you for your review. As mentioned in our email, the issue had been resolved. Do drop us an email should you have any further issues on the app. We apologize for the wait.

February 6, 2018

Cool support, cool product working well for variants etc! thanks

Jahudi
Germany
About 2 months using the app
June 15, 2020

The app is really great and the support is extremely helpful. Thanks to this app I will definitely increase my AOV.
Thank you very much

ProTechToes
France
About 2 months using the app
Amai replied June 17, 2020

You are more than welcome :)
Thank YOU for choosing us!