Omtaler (30)

Samlet vurdering
3,1
Antall per vurderingsnivå
  • 53 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 13 % av vurderingene er 2 stjerner
  • 30 % av vurderingene er 1 stjerner
22. august 2024

SCAMMERS, THEY TOOK MY MONEY WITHOUT ME USING THE APP, I HAD ANOTHER ONE INSTALLED AND ACTIVE. I CONTACTED THEM TRYING TO CANCEL NIGHTS BEFORE MY FREE TRIAL ENDED. NO ANSWER, I EMAILED THEM ASKING FOR A REFUND AND DELETING MY ACCOUNT AND DATA, NO RESPONSE. SCAMMERS TRYNA ROB US FOR $15. CHEAP MF SCAMMERS.

TROPHOS
USA
Rundt 1 måned bruker appen
Prime Labs svarte 23. august 2024

Hi, there seems to be some miscommunication. You have used the free trial once and when using the app a second time, Shopify automatically billed you. We have sent you multiple emails to try and clarify the situation and to address any concerns you may have. If you have not received these messages, please check your spam folder or your invoice. We apologize for any frustration and confusion this may have caused.

14. september 2024

This app caused issues during setup. My variant options were not displaying, but after disabling the app, they appeared again. I'm now switching to a different app.

Retr0 Games
Australia
4 dager bruker appen
Prime Labs svarte 15. september 2024

Hi, we are sorry to hear that there was some confusion during the setup. There is an option in the settings that allows you to hide or show the variant choices. It is set to be on by default because a majority of users prefer this option and we want to make the setup as quick and straightforward as possible. Thank you for your feedback and we apologize for any inconvenience.

14. september 2024

I can't even cancel the free trial ! Like it won't even let me do it, its def a scam

Calculatriche
Frankrike
11 dager bruker appen
Prime Labs svarte 23. november 2024

Hi, this is surprising. From our emails, it seems like we had addressed all your concerns and we also provided instructions on how to cancel the free trial. Could you let us know what went wrong. Please respond to our email, we would love to resolve this.

11. juni 2024

Pathetic never buy again this

thecomfo
Qatar
Rundt 5 timer bruker appen
Prime Labs svarte 12. juni 2024

Hi, we're sorry you're feeling this way. We responded to your support email shortly after receiving it. Could you check your spam folder? If you'd like to try out Prime Bundles again, we'd love to assist you in getting set up.

17. januar 2024

Va fatal ni siquiera carga

Makyla
Spania
14 dager bruker appen
Prime Labs svarte 18. januar 2024

Hi, we're sorry to hear the app was not working as you would like. We have emailed you and would love to work with you to resolve any issues you were having.

18. august 2023

The developer (Andrew) almost never answers. If you work like that, why did you even create the app?

TheAnimeSupply
USA
4 dager bruker appen
Prime Labs svarte 20. august 2023

Hey! It seems like there may have been a mix-up as Andrew is not part of the development team but he is the face & founder of the app. Checking now, we were able to make contact with you explaining that our app was not compatible with your current theme. I also see here that your store no longer has our app installed, which is totally understandable. We are currently working on becoming compatible with more themes and if you were to ever try us out again, we’d be happy to help!

3. oktober 2023

Really wanted to use this app but it cant even be integrated website builder apps like pagefly,very dissapointed

naileedit
Sør-Afrika
1 dag bruker appen
Prime Labs svarte 10. oktober 2023

I'm sorry to hear that you had a disappointing experience with our app. We understand your frustration, and we truly value your feedback. Integrating with others apps like PageFly can sometimes be a complex process, and we continuously strive to improve our compatibility. We have implemented a quick fix that should make our apps compatible while we reach out to them. We hope you will consider giving our app another try in the future. Thank you for understanding.

28. august 2023

not even functioning. You guys really need to improve a lot. I installed the app and it said we could not install.

Love Frame
Canada
9 minutter bruker appen
Prime Labs svarte 1. september 2023

Hey, we’re sorry to hear that Prime Bundles was not functioning for your store! We’ve gone ahead and reached out to see if we could resolve the issue, as we recently upgraded our app to be compatible with many themes. If you’d like to give us a second chance, we’ll be happy to help!

26. august 2023

This app is a complete disappointment. It doesn't work at all, and I'd recommend looking for bundle options in another app instead. The promised features are nonexistent. Don't waste your time on this app – it's a frustrating experience that simply doesn't deliver.

animepalace
USA
8 minutter bruker appen
Prime Labs svarte 1. september 2023

We’re so sorry to hear that our app was a frustrating experience, that’s not what we intended to do. We can see how our app not working can be a frustrating experience, so we’ve tried to reach out to you so we can get it working. Hopefully you’d give us a second chance to make things right!