评论 (30)

整体评分
3.1
每个评分等级的数量
  • 53% 的评分是 5 星
  • 0% 的评分是 4 星
  • 3% 的评分是 3 星
  • 13% 的评分是 2 星
  • 30% 的评分是 1 星
2024年8月22日

SCAMMERS, THEY TOOK MY MONEY WITHOUT ME USING THE APP, I HAD ANOTHER ONE INSTALLED AND ACTIVE. I CONTACTED THEM TRYING TO CANCEL NIGHTS BEFORE MY FREE TRIAL ENDED. NO ANSWER, I EMAILED THEM ASKING FOR A REFUND AND DELETING MY ACCOUNT AND DATA, NO RESPONSE. SCAMMERS TRYNA ROB US FOR $15. CHEAP MF SCAMMERS.

TROPHOS
美国
大约1个月 人在使用应用
Prime Labs已回复 2024年8月23日

Hi, there seems to be some miscommunication. You have used the free trial once and when using the app a second time, Shopify automatically billed you. We have sent you multiple emails to try and clarify the situation and to address any concerns you may have. If you have not received these messages, please check your spam folder or your invoice. We apologize for any frustration and confusion this may have caused.

2024年9月14日

This app caused issues during setup. My variant options were not displaying, but after disabling the app, they appeared again. I'm now switching to a different app.

Retr0 Games
澳大利亚
4天 人在使用应用
Prime Labs已回复 2024年9月15日

Hi, we are sorry to hear that there was some confusion during the setup. There is an option in the settings that allows you to hide or show the variant choices. It is set to be on by default because a majority of users prefer this option and we want to make the setup as quick and straightforward as possible. Thank you for your feedback and we apologize for any inconvenience.

2024年9月14日

I can't even cancel the free trial ! Like it won't even let me do it, its def a scam

Calculatriche
法国
11天 人在使用应用
Prime Labs已回复 2024年11月23日

Hi, this is surprising. From our emails, it seems like we had addressed all your concerns and we also provided instructions on how to cancel the free trial. Could you let us know what went wrong. Please respond to our email, we would love to resolve this.

2024年6月11日

Pathetic never buy again this

thecomfo
卡塔尔
大约5小时 人在使用应用
Prime Labs已回复 2024年6月12日

Hi, we're sorry you're feeling this way. We responded to your support email shortly after receiving it. Could you check your spam folder? If you'd like to try out Prime Bundles again, we'd love to assist you in getting set up.

2024年1月17日

Va fatal ni siquiera carga

Makyla
西班牙
14天 人在使用应用
Prime Labs已回复 2024年1月18日

Hi, we're sorry to hear the app was not working as you would like. We have emailed you and would love to work with you to resolve any issues you were having.

2023年8月18日

The developer (Andrew) almost never answers. If you work like that, why did you even create the app?

TheAnimeSupply
美国
4天 人在使用应用
Prime Labs已回复 2023年8月20日

Hey! It seems like there may have been a mix-up as Andrew is not part of the development team but he is the face & founder of the app. Checking now, we were able to make contact with you explaining that our app was not compatible with your current theme. I also see here that your store no longer has our app installed, which is totally understandable. We are currently working on becoming compatible with more themes and if you were to ever try us out again, we’d be happy to help!

2023年10月3日

Really wanted to use this app but it cant even be integrated website builder apps like pagefly,very dissapointed

naileedit
南非
1天 人在使用应用
Prime Labs已回复 2023年10月10日

I'm sorry to hear that you had a disappointing experience with our app. We understand your frustration, and we truly value your feedback. Integrating with others apps like PageFly can sometimes be a complex process, and we continuously strive to improve our compatibility. We have implemented a quick fix that should make our apps compatible while we reach out to them. We hope you will consider giving our app another try in the future. Thank you for understanding.

2023年8月28日

not even functioning. You guys really need to improve a lot. I installed the app and it said we could not install.

Love Frame
加拿大
9分钟 人在使用应用
Prime Labs已回复 2023年9月1日

Hey, we’re sorry to hear that Prime Bundles was not functioning for your store! We’ve gone ahead and reached out to see if we could resolve the issue, as we recently upgraded our app to be compatible with many themes. If you’d like to give us a second chance, we’ll be happy to help!

2023年8月26日

This app is a complete disappointment. It doesn't work at all, and I'd recommend looking for bundle options in another app instead. The promised features are nonexistent. Don't waste your time on this app – it's a frustrating experience that simply doesn't deliver.

animepalace
美国
8分钟 人在使用应用
Prime Labs已回复 2023年9月1日

We’re so sorry to hear that our app was a frustrating experience, that’s not what we intended to do. We can see how our app not working can be a frustrating experience, so we’ve tried to reach out to you so we can get it working. Hopefully you’d give us a second chance to make things right!