Printaura

I have worked with Represent.com Printful.com Printfy.com Teelaunch; Custom Cat; Gooten ....Like... all of them! I'll tell you why I like Print Aura

PROS: The Variety of Apparel is number one here. My shop stands out because I can offer fashionable trendy styles and colors. For Instance Printful offers Bella + Canvas 8800 Women's Flowy Racerback Tank for 17.95 but only offers it in 4 colors where Print Aura that same style for LESS $17.50 in 23 colors. Customer service has always been very responsive and helpful!! I feel supported and they are my partners in pleasing my customers.
AND they have an off-the-menu option ( not listed on their website) for Overnight shipping if you, as a shop owner have one of those emergencies. Their quality is long lasting and consistent and I don't really have to worry about artwork wearing off too soon , like with some other producers

CONS: Sometimes their website is buggy and Yes their mock-up generator is very clunky but I do have a work around that requires manual labor on my end *but* I see it as an entry barrier between me and my competitors. Most people will just get impatient and go elsewhere. I will be giving them 5 Stars if they should making load product more seamless .

Very good customer service. Print Aura does a great job integrating with your Shopify account. Everything is user friendly which makes it easier to get started & making a successful business. Will definitely be using their service for awhile. Check out our site www.CrownTheRoyales.com

Matt at Print Aura is great! He takes the time to help you figure out how to size your items and create mockups, and is very patient with beginners who need explanations. I started with Print Aura a year or so ago and have done lots of business with them. Their lead times seem to have improved and their customer service is great if there is a mistake made on their part. They have a bigger item selection than any of their current shopify competitors and their pricing is competitive. The only thing I wish they had was a mockup creator that was built in, but I know that costs a ton of money to develop. Overall if you need a DTG printer, you should try these guys out!

PrintAura has been great so far! Great quality, minimal issues and very fast and communicative customer support. Their level of professionalism has allowed me to continue to run a smooth storefront. Definitely reccomend!

A very diverse amount of products but a piss-poor grade level of support. No one will talkover the phones to resolve real issues, just email. We took our business elsewhere.

Absolutely horrendous. They've messed up an order we placed twice now! It was only a simple reorder of a product we've ordered multiple times.

The first time the items came with the artwork about a third of the size it usually is. I contacted them via e-mail, no response. Then tried phone, no response. Then their contact form box, finally responded almost a week later.

It took another week of back and forth e-mails to get them to send me a replacement.

We finally received the replacement and our black artwork is yellow!

I've sent an e-mail but who knows how long it will be until I hear back from them.
My customers are furious and so am I. Don't waste your time on this app.

Connie Scalise was awesome!!

Responded immediately with no delay in service.

Solved my problem immediately.

I cannot say enough good things about this app! Takes all the time/stress out of the fulfillment process. They offer a large collection of products, shipping is fast and they are amazing to work with. Very quick when it comes to resolving issues and saves me so much time! They print, package and ship all of my orders for me so that I can spend my time focusing on other aspects of my business. Thanks Print Aura!

The customer service and support team is really great to work with and they have a nice selection of products!

This is the first company that I've used with my business to print tshirts on demand and I have to say that I'm pretty disappointed. It is great to be able to have my shirts printed as they're ordered so that I don't have to keep a large supply of products that may or may not sell. However, everything else about the business is terrible.

Every product takes a minimum of 3-5 days of processing time before it ships. I've only been in business a few months and I've already had orders that have taken way longer than 5 days to process. After contacting Print Aura, it takes a day or so for them to get back to you with a "we're looking into it" reply. It's bad for my business because my customers can go to other websites and get their items shipped within a day or two of purchase.

In addition, they use a digital printer to print the designs on the shirt. The digital printer does not use enough ink and the quality of the designs is very poor. They don't offer samples so you have no idea what your items will look like unless you buy them and have them shipped to you. Then if you need to make corrections, you have to reupload the design and buy the item again. The shirts also have an odor to them when they arrive in the mail and you have to wash them before you wear them to remove the odor.

Combined with a slow, clunky website and poor user interface, I've not been happy with Print Aura. As soon as I find something better, I'm jumping ship and moving all of my inventory to another vendor.