Printaura

I was in a bind to try and get a manual order processed and shipped within a very small window. They got the order printed and ensured that the order went out in time without a hitch. I appreciate that kind of customer service a ton!

I used to have to ship all my tees from my house - now Print Aura prints them and ships them for me. They have a great selection of tees to choose from and excellent customer service. Every time I have a question they get back to me right away and whenever there is an issue that needs to be fixed, they correct it and make it right.

Their service is on point.
Fast shipping (very) and they offer an optional additional $1 rush shipping.
You can really get customized with your brand through them, they offer options to take your business cards you send them and slip in the package.
Customer service is always in touch with you if there is any issues.
Friendly staff and quick service.

I spent several months comparing t-shirt fulfillment companies and choose Print Aura based on the research. I am probably the biggest critic you want to ever run into, so I write this review with the strongest convictions. I realized within one week that I made the very best decision for my t-shirt company. The company's staff have been responsive to my phone calls and emails. One email was just seeking comfort that I had done my mockups correctly. Yet, they responded and gave me the reassurance that I needed as a newbie. The most impressive thing was I launched my website on Monday and by Friday, Monday's customers already had their t-shirts in hand. We went with the Next Level premium tees for our men and Bella Canva for women. We are blown away by the quality of the tees and the print on them. Our packages arrive with our brand clearly indicated.
I wish I could post pictures of how awesomely packaged my products arrived. I almost shed a tear, that's just how happy I was that I chose the right business partner in Print Aura. My product is in the best hands. It takes a lot to impress me and I'm rarely blown away, but I've been both this week. I'm happy!

After almost 2 months of trial and error and working with the people at Shopify and Print Aura, I have discovered Print Aura is NOT COMPATIBLE WITH UNDERGROUND THEME ICON.

When Print Aura asked me to try a different theme, it works perfectly.
If I want to use this program, I have to abandon my $180 theme

I changed to 2 simple themes and both work great

I was a little hesitant to use PrintAura because of some of their reviews, but decided to give them a shot because their selection is huge.
I've been really pleased with the print quality and have only had one problem. One of the shirts had several small holes from where the printing solution had dissolved the shirt fabric. Panic! What if that had been sent to a customer!? I sent pictures to PrintAura and explained the problem.
I'm giving them a 5 star review because of the response. I sent the complaint off in the middle of the night. Within a few hours, I checked and saw that a replacement was already being processed. It was like 6 am, and way before normal business hours. I didn't get any notification, they just started fixing the problem. A little after 9 am, I received an email apologizing and officially informing me that a replacement was on its way. They explained what happened and assured me that it is a rare event.
I cannot complain about their customer service. I was blown away by how fast and easy it was to get this fixed. I may end up with a customer who gets a similarly damaged shirt, but with PrintAura handling everything so fast I'm confident that I can keep my customers happy.

Printaura is an excellent addition to my new busy. Not only do they have all my needs in one place they have an exceptional customer support.