Printaura

PrintAura has been great so far! Great quality, minimal issues and very fast and communicative customer support. Their level of professionalism has allowed me to continue to run a smooth storefront. Definitely reccomend!

OUTSTANDING IN EVERYTHING THAT MATTERS: I have been a graphic designer for almost 22 years and am very picky about printers. I just made the switch to Garment Design on Etsy in 2020 and it took me about a year to find a printer that I could call “home”. I am overjoyed to have found my home with Print Aura for several reasons: 1) PRINT QUALITY: Print Aura puts print quality FIRST. My customers are RAVING about the quality of their Sweatshirts. And this is no small task because the Sweatshirts I use are 50 poly / 50 cotton, which are harder to print on. 2) CUSTOMER SERVICE: Working with Print Aura is like working with a small print shop with personalized customer service. Working with Cheryl, I feel like my orders are 100% cared about. I NEVER have to worry about the typical customer service problems that arise from working with one of the more “corporate” POD companies. Cheryl goes ABOVE and BEYOND in every situation. 3) SPEED: Print Aura consistently ships my orders faster than I expect. My customers love it!!! 4) SELECTION: Print Aura has access to one of the largest selections of garments I have seen, with multiple replacement options to deal with the worldwide stock issues we have been facing since COVID. I have peace of mind going into Q4 that I will have less stock issues than my colleagues that are using other POD companies. Thank you Print Aura and Cheryl for all you do!!!

(ABSOLUSTELY NOT!) .. DEAR PRINT AURA, by not fulfilling your responsibilities to your clients, you are thereore wasting THEIR time and compromising the trust of THEIR clients. DOes that at all bother you? i feel like others should be warned of your poor service. 2 out of 4 orders placed with you were never delivered to the delivery address because both were mislabeled by YOU... and to not take any responsibility for that is seriously unprofessional of you. . bigger problems i have, but i get pissed (nay-resentful) when others ultimately waste my time (and money) with absolutely no remorse. a far cry from the excellence of the customer service your website boasts about, i cannot take any more chances with your company. I am lucky that the customers i have are regulars and understanding for the 20 day delay. . just.. terrible.. and I DID try contacting you- with no response regarding the last order that was sent out into orbit... which i finally tracked down (it was delivered to MY post office.. the RETURN address) which i must go pick up today and RE-SHIP to my client on my dime...again. unbelievable. i rarely regret anything, but what a time-waste and disappointment.. really believed your own praises regarding your commitment towards customer satisfaction. i suppose that only counts when AND IF merchandise is actually received.