전체 평점
4.6
평점 수준당 개수
  • 평점의 77%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2020년 9월 1일에 편집됨

Ultimately I would recommend Print Melon.
4.5/5 on apparel options and pricing, customer service
4/5 on delivery times, print quality, domestic shipping price
3.5/5 on app, and branding options
2.5/5 international shipping cost, non-apparel accessories, other perks

The Potters Boards
미국
앱 사용 기간 3개월
2018년 11월 23일에 편집됨

placed an order and no response since 2 days..........payment has been done......sent 3 emails already.....at least acknowledge the things...........

Finally, got an explanation about late response from PM....Its been holiday for the thanksgiving.....My order will be shipped till Tuesday.....PROBLEM SOLVED!

edazy
미국
앱 사용 기간 3개월
2018년 10월 25일

Fastest response ever!! I stumbled upon Print Melon searching for t-shirt apps for my store. I installed the app and sent them some questions, their customer service is amazing, they replied in no time!! Their prices are great, too many products to choose from. Their app is very easy to use, clean and super fast!! My high season is coming, and i am so lucky to find them.

Perform X
미국
앱 사용 기간 3일
2020년 7월 28일에 편집됨

If you expect a product that your customers will wear use a different company. We are setting up another site focused around clothing. We tried a T-shirt sample from Print Melon and the results were atrocious! We were told that ink missing in spots "is not bad".
Here is part of the conversation with the first rep "I can see that its not ringspun, that will cause some of these spots. It still looks not bad".
They did issue a refund once we sent them photos of the shirt they sent us. Once we mentioned that we would review them this is there response "PrintMelon Support
Mon, Jul 27, 10:16 PM (19 hours ago)
to me

No problem, best of luck!!"

Gear Alante
미국
앱 사용 기간 대략 1개월
답글 Custom Cherry, INC개 2020년 7월 28일

Thanks for your review, we just to want clarify several things, the shirt you ordered was our most basic shirt for $6, it is not ringspun, the " ink missing spots" were actually fibers of the shirt, and we did explain you the reason to that being it's not ringspun would cause this issue. Your image still looked good, it was printed in 1200dpi. We didn't issue you the refund after you send us the image, we issued you a refund because thats what you wanted us to do. You told us that you will leave us a negative review on the app, which is your decision and we respect that. We wished you best of luck in your new venture. We are sorry to lose you, and we wish you best of luck and success in the future.

2020년 8월 24일

In the end we had to find a different service. While the pricing with Print Melon is very favorable the quality of the print service was inconsistent at best. The saturation levels on the same shirt in various sizes had wide swings of shade, no two shirts were the same. Additionally there were some sizes in the order that were replaced with different brands. (whether better quality as they stated or not) This was not discussed or mentioned anywhere just changed. Orders where incorrect and while they were responsive and attempted to correct the issues there were continued problems with the replacements. Ultimately we were issued a refund for 5 shirts of the roughly 60 we ordered and moved on to a different print service.

Lulu Games
미국
앱 사용 기간 12일
답글 Custom Cherry, INC개 2020년 8월 24일

Thanks for your review. We apologize for the issues you have had. We tried our best to accommodate your requests. You stated you had bad prints on 3 of your shirts out of 60, and you received a different brand shirt, therefore we issued you a refund for total of 5 shirts. Unfortunately we made errors, we are very sorry to loose you and wish success in your future venues.

2020년 10월 5일

If you have a physical store location where customers can visit to purchase your items, this is the app. But if you have an online drop shipping store and you value your customers, this will definitely not work. I have to be honest. I created designs and ordered a hoodie and a few T-Shirts. While the print quality is good, the clothing is placed in a shipping box as is. A shipping bag would be more presentable or if items were in plastic before shipping box.

VinLoft & AniQ M
미국
앱 사용 기간 12일
답글 Custom Cherry, INC개 2020년 10월 5일

Hello,
Thanks so much for your constructive review and nice comments for the print quality. Unfortunately we don't offer such service where we individually put each shirt in a clear bag, this will significantly slow us down. Due to Covid, our shipping time has been increased to 3-5 business days from same day shipping. Adding an extra step will increase it to at least 2-3 more days. When things are more settled, we may start packing them inside clear bags. Sorry for the inconvenience.

2021년 9월 15일

I used this app to help me start my dropshipping store for youtube. Print Melon got my stuff so fast! Thanks again!

Bigfoot Depot
미국
앱 사용 기간 39분
2021년 10월 29일

app deleted spent hours making items just to see that everything is sold out update your inventory tracker. trash!! and what makes it worst is they have good items that you would want to try but how can you when everything is constantly not available

NothinMerch
미국
앱 사용 기간 대략 2시간
답글 Custom Cherry, INC개 2021년 10월 29일

Thanks for your review, to be clear, you are publishing a product, on your website inventory, that product is showing Zero quantity?? If thats the case, it sounds like inventory is not managed by Print Melon, shopify automatically shows the quantity Zero. You will need to manually update your inventory. You can always see our live inventory on our app. Underneath each product, there is an "inventory" button. Please click on it to see our inventory. You should ignore what is shown on your website and change the number manually. If the product is also Zero on our app, it means we are totally out because supplier is out, which is totally out of our control. You can send us an email for an ETA of that specific size/color of the product you are looking for. Thanks.

2018년 11월 15일

How do you expect to work like this? The app has no quality. The products are cheap, but price is not all that matters. I'm deleting the app from my store.

22 Lions Bookstore
크로아티아
앱 사용 기간 13분
2020년 7월 30일

I installed this app since I am using two other POD sources. Quality of products seem to be good, but I ended up uninstalling the app since the product and shipping costs exceeded the other two vendors.

Austin Crew
캐나다
앱 사용 기간 16분
답글 Custom Cherry, INC개 2020년 7월 30일

Hello,
Thanks for your review and nice comment for our print quality. We use USPS as our shipping provider and offer their Business Rates. There are cheaper options such as UPS Innovations, or Smart Post, these are standard ground shipping services, they also use USPS, on top of it shipments will delay 2-3 Business days or potentially gets lost during the long transit if we offer those providers. We believe shipping should be fast and your buyers should receive their packages as soon as possible. Offering slower speed shipping with lower value may seem like saving you some money, but in the long run it will hurt your business. Most of the time we actually lose money on shipping, for instance shipping a basic shirt from CA to east cost will cost $4.60, we charge $4, yet, most of the time we upgrade shipping’s to Priority Mail at no additional cost. We are sorry to lose you and wish you our best in your venture.