Print Melon ‑ Print on Demand

Hello,
Your order are placed from different app, they are not our orders. You asked us to fulfill orders that we never received. We sent you screen shots of the details of your orders, if you are using a different app, that app needs to fulfill your order not us. We explained this to you several times. You are currently using 2 different Fulfillment apps. We receive the orders that are placed through our app and fulfill them, your unshipped orders are not our orders. You need to contact the second Print on Demand app you are using. You do need to fix it by yourself, apps belong to your website, you downloaded us and another print on demand app. We always took care of your orders. The unshipped orders are not from us, and we can't fix them.

Thanks for your review. We are very lucky to be your fulfillment partner.

Thanks for your review, its always a pleasure working with you and being your fulfillment partner.

We appreciate your business, thanks for being a valued Print on Demand partner :)

Thanks for your constructive review. The tie dye shirts we use are all well known brands, and unfortunately that's all we have at the moment. It's very hard to print on Tie Dye shirts, that's the reason why many of the print providers are not offering them. We are able to print on almost anything since we use top of the line printers. Our priority is to make sure prints look perfect and we always improve ourselves, we are very sorry that the prints were below your expectation. You can always contact us for replacements or any issues you may have. We will always make it sure you are well taken care of. We will be adding more tie dye items during the year. We do appreciate your business and wish you our best in your ventures. 

Hello,
Thanks for your review, we have responded all of your requests within same day, matter of fact in couple hours. As one of the orders being charged for international shipping, you input a different country than US, we sent you screen shots of it. If you enter any other country than US, system will automatically charge you an international shipping, and there is nothing much we can do about it. You will need to make it sure that you always put US, United States for the country. Yet, we did also fix that address issue for you and refunded you the difference. As long as you put US, or United States you will not be charged any international shipping.

You had Payment Error orders, our system will automatically try to charge you unless those orders are cancelled. If you don't want them to be processed, please always cancel the orders. We printed 10 shirts, and shipped them, you have told us that those orders should have been never shipped. We issued you a refund for all of the shirts, the orders were still shipped.

You can find your order details and charges in your Print Melon Account. If you click details, you will see the detailed charges. You can always ask us as well, but invoice is always there, please click on " Details" button.

You wanted us to give you a call today, and we responded letting you know that our day is full scheduled with phone calls. You have to schedule a phone appointment, and our staff will give you a call.

Each email you sent was responded and none of them were the same response. You were asking details for the same order numbers couple times, and we responded the same details of those orders.

We are very sorry to disappoint you, these above issues can easily be fixed by using the correct country code ( US or United States) and cancelling the orders that are not meant to be shipped. Regardless, we took care of them for you same day, issued your refunds while still processing them, and explained the issues with screen shots.

Thanks for your review. We are very lucky to be your fulfillment partner.