Print Melon ‑ Print on Demand , 111 รีวิว

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 77% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 3% ของการให้คะแนนคือ 3 ดาว
  • 6% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 28 มีนาคม 2021

excellent service fast shipping is awesome print and quality is Great but it can be better better than printiful and printify together Thats for sure prices need to get better sellers need to get more in return that's what we are not getting but other than that these guys are the Best

Teesrevolution.com
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มากกว่า 3 ปี ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 13 มิถุนายน 2020

Thanks so much. Its our pleasure to be your print on demand partner

17 กุมภาพันธ์ 2021

Overall, I am very satisfied with Print Melon. So for others I will mention the advantages that I experienced: First thing first, the customer service is by far the most efficient one I experienced. They replied to my questions so fast and accurately. Secondly, the shirts I ordered came with a good quality. I only use 100 percent cotton products for to keep up with the quality. Some color/size combos are hard to maintain for my daily orders and the customer service provided me the products I ordered swiftly. I placed a decent number of orders till now and processing time of my orders are impressive. For the new users, what I would suggest is to cooperate with their customer service and design team to make a good start for your store. And again, many thanks to the customer service and I hope they will keep up the good work!

ihsanaydin
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ประมาณ 2 เดือน ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 17 กุมภาพันธ์ 2021

Thanks for your review. We appreciate your nice comments and your business. Our top priority is customer service and making it sure that all your requests are well taken care of. Its our pleasure to be your print on demand partner.

แก้ไขเมื่อ 10 กันยายน 2020

Product selection looks decent, international shipping prices are high.

Their Bella tees are one of the lowest priced I've seen (base price USD $9)

Iron Savage Apparel
สิงคโปร์
ประมาณ 3 ปี ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 10 กันยายน 2020

Thanks for your review. We are very sorry that nobody has responded right away to your email. We received your email at 9.16pm Pacific Time ( 9 hours ago), and just responded to it. We respond all of our emails within 24 business hours.
Our Shipping rates are standard, international shipping is high but on the other hand we don't use third party shipping providers. Our international packages get delivered pretty fast, and they almost never got lost. Also, our domestic shipping rates are lower than average, and yet they also get delivered pretty fast since we don't use third party shipping providers. The lower domestic shipping cost will easily make up the difference for the international cost, and your customers will be very satisfied with the shipping speed. We are also trying our best to lower our international shipping costs by negotiating the rates, it will be lowered sooner or later. Sorry for the inconvenience.

แก้ไขเมื่อ 28 พฤษภาคม 2021

I have been using Print Melon for about 6 weeks now and I am absolutely THRILLED with them for a number of reasons. First let me say that I have tried ALL of the major POD companies. I am an experienced Graphic Designer and I am VERY picky about every aspect of my business. Here are the reasons I love Print Melon: 1) Excellent White Ink Coverage on Dark Tshirts 2) Excellent Black Ink Coverage on Light Tshirts 3) Excellent Selection of Brands, Styles and Colors of Garments 4) Excellent Pricing 5) Excellent Customer Service: Their customer service is via email and they ALWAYS get back to me SAME DAY. If my question is Order Related they get back to me even faster! 6) Fast and CONSISTENT production times. Every order I have placed has gone out in 3 Business Days 7) Upgraded Shipping on Customer Orders. My Customers have been receiving their orders in 3 days no matter where they are in the US. 8) Excellent Presentation/Packaging: Shirts are always folded neatly. 9) They will be coming out with an Inventory Checking Portal very soon to avoid ordering out of stock items. 10) I feel like they genuinely care about me and my business - a rare find these days! Thank you Print Melon for everything!

Meaningful Tees Shop
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ประมาณ 1 เดือน ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 28 พฤษภาคม 2021

Thanks for your awesome review, we are very lucky to be your fulfillment partner.

แก้ไขเมื่อ 25 พฤษภาคม 2022

We sell electronics so our demand for t-shirts is occasional at best. Recently one of our out-of-stock products was mysteriously selling as of a sudden. After investigation, it was Print Melon that modified our electronics inventory and caused a firestorm for us. We had to issue multiple refunds, apologize to many customers, spent hours in customer service, and unfortunately lost a lot of trust with our customers. The official response from Print Melon was "We checked your store and fixed the bug..." I never considered that a simple POD plugin could jeopardize our entire business like this, please be careful on what apps you grant access to your business. UPDATE: After developers have claimed to fix the nightmare error on 5/2/22 as well as replied to this review on 5/12/22 claiming the issue was fixed, the glitch again happened on 5/20/22. We are immediately ceasing all business operations with PrintMelon and moving to Gelato for our needs.

FPVCycle
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เกือบ 2 ปี ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 12 พฤษภาคม 2022

Hello,
Thanks for your review. Just to be clear, we fixed the bug on your website so that it would never happen again. You gave us the access after having this inventory issue, we never had it before. We have thousands of users, and never had a single issue like this. Shopify allowed all of the apps you are currently using right now to control your inventory, not only the inventory as well as many other data. Its not us, its shopify giving this access. This could have happened from other apps you have installed unluckily we faced the issue. The bug was fixed for you so it will not happen in the future, and none of the other apps will be able to do it either. We never thought this would happen, where shopify would allow us to make changes on your other items from other apps. It is fixed now. There is no point for us to modify any of your electronic items, there was clearly a bug on your end of shopify as well as ours. Since we had a part in it, we fixed it. We apologize for this inconvenience. At least from now on no one should be able to modify any of your listings.

29 พฤศจิกายน 2018

Love the customer service. They've always gone above and beyond to help make sure my experience, and my customers' experiences are exceptional.

Blush + Willow
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ประมาณ 1 เดือน ในการใช้แอป
25 กันยายน 2020

Print Melon has been great! My prints thus far have all come out exactly as I had hoped. Their customer service is stellar and super responsive. They have a great selection of products and shipping times have also been super fast. 100% recommend!

Locker 55
สหรัฐอเมริกา
30 วัน ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 25 กันยายน 2020

Hello,
Thank you very much for your great review and support. We will always try our best to make it sure you are very well taken care of.

4 สิงหาคม 2021

Horrible!! In 100 orders they printed bad, printed the wrong size shirt, and printed the wrong color shirt. Their app is outdated and glitchy. These are two guys from Turkey who do everything to hide their names from you because they run this app from laptops. They are nowhere near the facility that prints for them in California.
They messed up 12 out of 100 orders and then when I complained to them they cried and said I was being mean. Here's the kicker!!! When they mess up an order they put it back at the end of the orders so your customer has to wait another 5 days to ship out and they dont even attempt to rush it out. This just shows you how little control they have over who's shipping for them. Absolute garbage!!!!

T-shirt Inker
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ประมาณ 1 ปี ในการใช้แอป
แก้ไขเมื่อ 5 เมษายน 2022

We would consider using Print Melon more but they have the absolute worst design interface of any of the POD apps we use. In addition to the horrific interface, there is no way to filter by size, and even when a product description lists sizes, when you start the design process you discover the available sizes don't match the description. Given the POD competition surely they would redesign their Shopify website! After the response from the developer in May 2021, we decided to continue using Print Melon to see if they improved. Unfortunately, nearly a year later there are ongoing issues. For example, when you try and create a design for LAT 3821 their mockup generator produces four different mockups, including some with the print outside the design area. When I contact their support team I was told to make my own mockups! We are now actively looking to exit this service. The feedback here is to help them improve.

URevolution
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ประมาณ 1 ปี ในการใช้แอป
Custom Cherry, INC ตอบแล้ว 7 พฤษภาคม 2021

Hi,
Thanks for your review. As stated on our email, the blank photos are directly taken from the apparel brands, we can't modify them. We did ask LAT to update their photos, and we will have to wait until they update them. You can always change the original photos on your website and use your own mockups. We do appreciate your business, you are always welcome back to our platform.

30 กันยายน 2021

This app rocks. I love it so much. It is very good and friendly user. It also did not affect my website speed.

Activegearhub
สหราชอาณาจักร
24 วัน ในการใช้แอป