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100 percent working. There are a lot of design that you can choose as well as you can upload your own design.
So many customizable products at great prices!! Staff is easy to work with and products ship fast. Very Happy!
I want to like this app as the products are a bit different to what's available from most POD suppliers. The problem is international shipping costs start at $15 to ship a t-shirt. All other products on our store (from other suppliers) we can sell everywhere - we couldn't do that with these at this price so have had to remove the app. If they sort out better shipping arrangements, it would be worth a look.
Thanks for your review, we are always on the look for new trends and new type of POD products.
We do like to work direct with shipping carriers instead of using 3rd party shipping companies. 3rd party companies do give better rate for International shipping but then the products either get lost or being delivered too late. Our goal is to make your buyer satisfied with your final product, if he/she is satisfied, he will more likely be back and purchase more of your products. On the other hand, if his order is lost in transit or being delivered a month later, you may loose that customer of yours, we don't want that to happen. Our ultimate goal is to make your buyer 100% satisfied with the product, design quality and speed of the service. Our international rate may be couple dollars higher, but the end user would never mind paying couple dollars more knowing that the package will for sure arrive within very short time.
With all that said, 90% of sales are in USA, our shipping rates in USA are the best with the service you can get. We are still negotiating for our international shipping rates with several carriers, and we will let you know as soon as we get the better rates. We do appreciate your review, it does help us to improve ourselves.
Print Melon has been amazing serving my clients from rookies to high profile. Their customer service is nothing short of excellent. Their work ethic is amazing. They have made my job as an eCommerce manager and marketer smooth and easy. All my clients have had nothing but stellar reviews. Even through problem we have faced they have found realistic solutions to resolving each issue. The best team you could possibly hire!!
Thanks so much for your awesome review. Its our pleasure to serve you and making sure your clients orders are well taken care of.
Shipping costs are ridiculous. Keep in mind they are inflating the cost to ship significantly. This means they are profiting off the shipping and leaving you with thinner margins. $30 to ship a few hoodies and a shirt? They are using poly bags first class mail which means you get the items slower AND the true cost was probably around half charged.
Thanks for your review. Actually our shipping costs are fixed, we don't charge $30 to ship a hoodie. We charge $8 plus $4 each additional hoodie, yet we don't ship hoodies by first class either. We are not sure how you come up with $30 shipping charge. All of our shipping rates are available under each item. If you had 4 Hoodies and 3 shirts, shipping will be $28, thats a very normal shipping rate to ship 7 items. " Few Hoodies and a shirt" means 4 Hoodies and 3 shirts total of 7 items that were delivered within 3 days for $28, its actually pretty cheap.
Overall, I am very satisfied with Print Melon. So for others I will mention the advantages that I experienced: First thing first, the customer service is by far the most efficient one I experienced. They replied to my questions so fast and accurately. Secondly, the shirts I ordered came with a good quality. I only use 100 percent cotton products for to keep up with the quality. Some color/size combos are hard to maintain for my daily orders and the customer service provided me the products I ordered swiftly. I placed a decent number of orders till now and processing time of my orders are impressive. For the new users, what I would suggest is to cooperate with their customer service and design team to make a good start for your store. And again, many thanks to the customer service and I hope they will keep up the good work!
Thanks for your review. We appreciate your nice comments and your business. Our top priority is customer service and making it sure that all your requests are well taken care of. Its our pleasure to be your print on demand partner.
excellent service fast shipping is awesome print and quality is Great but it can be better better than printiful and printify together Thats for sure prices need to get better sellers need to get more in return that's what we are not getting but other than that these guys are the Best
Thanks so much. Its our pleasure to be your print on demand partner
Product selection looks decent, international shipping prices are high.
Their Bella tees are one of the lowest priced I've seen (base price USD $9)
Thanks for your review. We are very sorry that nobody has responded right away to your email. We received your email at 9.16pm Pacific Time ( 9 hours ago), and just responded to it. We respond all of our emails within 24 business hours.
Our Shipping rates are standard, international shipping is high but on the other hand we don't use third party shipping providers. Our international packages get delivered pretty fast, and they almost never got lost. Also, our domestic shipping rates are lower than average, and yet they also get delivered pretty fast since we don't use third party shipping providers. The lower domestic shipping cost will easily make up the difference for the international cost, and your customers will be very satisfied with the shipping speed. We are also trying our best to lower our international shipping costs by negotiating the rates, it will be lowered sooner or later. Sorry for the inconvenience.
I have been using Print Melon for about 6 weeks now and I am absolutely THRILLED with them for a number of reasons. First let me say that I have tried ALL of the major POD companies. I am an experienced Graphic Designer and I am VERY picky about every aspect of my business. Here are the reasons I love Print Melon: 1) Excellent White Ink Coverage on Dark Tshirts 2) Excellent Black Ink Coverage on Light Tshirts 3) Excellent Selection of Brands, Styles and Colors of Garments 4) Excellent Pricing 5) Excellent Customer Service: Their customer service is via email and they ALWAYS get back to me SAME DAY. If my question is Order Related they get back to me even faster! 6) Fast and CONSISTENT production times. Every order I have placed has gone out in 3 Business Days 7) Upgraded Shipping on Customer Orders. My Customers have been receiving their orders in 3 days no matter where they are in the US. 8) Excellent Presentation/Packaging: Shirts are always folded neatly. 9) They will be coming out with an Inventory Checking Portal very soon to avoid ordering out of stock items. 10) I feel like they genuinely care about me and my business - a rare find these days! Thank you Print Melon for everything!
Thanks for your awesome review, we are very lucky to be your fulfillment partner.
We sell electronics so our demand for t-shirts is occasional at best. Recently one of our out-of-stock products was mysteriously selling as of a sudden. After investigation, it was Print Melon that modified our electronics inventory and caused a firestorm for us. We had to issue multiple refunds, apologize to many customers, spent hours in customer service, and unfortunately lost a lot of trust with our customers. The official response from Print Melon was "We checked your store and fixed the bug..." I never considered that a simple POD plugin could jeopardize our entire business like this, please be careful on what apps you grant access to your business. UPDATE: After developers have claimed to fix the nightmare error on 5/2/22 as well as replied to this review on 5/12/22 claiming the issue was fixed, the glitch again happened on 5/20/22. We are immediately ceasing all business operations with PrintMelon and moving to Gelato for our needs.
Hello,
Thanks for your review. Just to be clear, we fixed the bug on your website so that it would never happen again. You gave us the access after having this inventory issue, we never had it before. We have thousands of users, and never had a single issue like this. Shopify allowed all of the apps you are currently using right now to control your inventory, not only the inventory as well as many other data. Its not us, its shopify giving this access. This could have happened from other apps you have installed unluckily we faced the issue. The bug was fixed for you so it will not happen in the future, and none of the other apps will be able to do it either. We never thought this would happen, where shopify would allow us to make changes on your other items from other apps. It is fixed now. There is no point for us to modify any of your electronic items, there was clearly a bug on your end of shopify as well as ours. Since we had a part in it, we fixed it. We apologize for this inconvenience. At least from now on no one should be able to modify any of your listings.