Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this print-on-demand service app for its wide product range and unique features like sleeve and neck label printing. High-quality, durable prints that improve with washing are appreciated. The customer service is noted for its responsiveness and efficiency, with reasonable shipping times and professional packaging. The app is seen as good value due to competitive pricing, and is recommended for businesses with physical stores or those building their own brand.

May 27, 2020

Awesome App, i get to print my brand logo on almost all of their products. Prices are great, shipping is super fast, and 5 star customer service. App is very user friendly, it takes minutes to create and publish a product. Thank you guys.

Home and Plan
United States
Over 1 year using the app
Custom Cherry, INC replied May 27, 2020

Hi there,
Thanks for your review. We appreciate your business.

July 7, 2020

Quick turn around times with a lot of product selection. Printing is good and when there are any problems, the team is quick to respond.

TeeKittyKitty
United States
Over 1 year using the app
Custom Cherry, INC replied July 7, 2020

Thanks for your awesome review. We are very lucky to be your fulfillment partner.

April 20, 2022

I sell mostly t-shirts and have been wanting more color and brand choices. Not only did I find that with Print Melon, but they pretty much make the whole process stress free! I'm always worried about how big or small I should make my designs and just wear to place my designs on products. I don't have to worry that anymore because Print Melon makes sure it's all just right for me. Plus, their printing is pretty much perfect. The tees I've received from them look amazing! I've also contacted them multiple times and I receive a prompt reply with friendly and helpful service. I'm so thrilled to have found them! Thank you Print Melon!

Elle Elle 1980
United States
About 1 year using the app
April 10, 2021

I use a few different POD companies and Print Melon is by far my favorite. I do think that they could use an update on their site, it seems to be super outdated. But they have such a wide selection of products, everything so far has turned out amazing, my customers love the products and prints. Customer service is phenomenal. Pricing is the cheapest of the thre POD companies I use. Aside from the site needing an update, I cant complain.

Mindful Mama Threads
United States
About 1 year using the app
Custom Cherry, INC replied April 12, 2021

Thanks for your review and nice comments. We will definitely update our site, thanks for your suggestion. We do appreciate your business and its our pleasure to be your fulfillment partner.

October 7, 2020

I am giving 5 stars!! No question! There were some issues with sizing not matching up in the beginning when I started using them, although the issue seemed to be on my end (I never could figure out what was going on), PM was quick to answer and quick to correct the problem. This did not happen once, but twice, and both times they were there to make it right, and from my understanding, this was a fault on my shop's end. They let me know they would be doing updates to help with my situation and orders have gone through with no problems. They were quick in responses, kind, personable, & patient. Customer service can go a very very long way! It is important to build relationships...I believe they do just that.
Although orders can take a bit longer for processing (understandable), shipping time seems quick.
Thank you PM!
~Tiffany w/The Ruffled Edge

Ruffled Edge
United States
About 1 year using the app
Custom Cherry, INC replied October 8, 2020

Thanks so much for your great review. Customer service is our top priority, our job is to make it sure we fulfill exactly what you need. Its really important to us that we work very closely with our fulfillment partners just like yourself, get to know your needs and make it sure we accomplish your requests in a timely manner. We are very lucky to be your fulfillment partner.

August 31, 2021

I love the product service that I get. Fast shipping and they have quite the capacity. Good work to the team over at Print Melon!

Nasa Depot
United States
About 1 year using the app
September 30, 2021

This app is so Lit. The best thing I love is that you can create your design. I already submitted my original design and want to print it on my t-shirt business.

JOYOUTFITS
United States
11 months using the app
Edited September 10, 2020

By far you have the best catalog and prices from all over the print-on-demand world. quality top notch. OUSTANDING
update 10.09.2020
support team 5 stars. quick response.
I am all yours.

Jeep County
Spain
11 months using the app
Custom Cherry, INC replied September 9, 2020

Thanks for your constructive review and nice comments. Our international shipping is little high and we are working on it. The good thing for our international shipment is, they don't get lost on the way and they arrive very quick. We don't work with third party shipping providers, thus give you an advantage of them being delivered too late or packages getting lost. We will reduce our international shipping charges, our sincere apologies for the international shipments rates. On the other hand, our standard domestic rates are lower than average,it should easily make up the difference.

August 6, 2020

I looked at a bunch of different options before finally deciding on Print Melon and I love them! Their communication is super fast and helpful, and you don't at all have a big corporation feel! 10/10 recommend!

thisisyoursign
United States
9 months using the app
Custom Cherry, INC replied August 6, 2020

Thanks for your review. We appreciate your support, and we love communicating with our fulfillment partners.

July 22, 2019

I downloaded this app to several of my stores, and got a tell you, this is one of the best apps on shopify platform. Fist off, its soo easy to design and publish the product, it literally takes less than a minute to do so, app is so easy to use even i can do it lol.
As for the products, they are well ahead of the game, they know apparel market very well and constantly add new products to their app. The products are very popular and unique, since fashion is changing fast, the products they add do match with the current fashion. The staff is very responsive, whenever i send an email receive a response within couple hours and they do solve problems. The best feature of this print on demand app is the ease of use. Im so happy to find this app. Many thanks to shopify.

California Wall Art
United States
9 months using the app