Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited May 17, 2023

Several orders have been fine, but when it goes wrong, customer service is terrible. My customer received the correct necklace but it did not have the personalized information. Requested them to fix it. After multiple emails requesting an update it is finally on the way, but over 3 weeks from the corrected order, making it over 6 weeks from the original order. I refunded my customer because it was the right thing to do, but they are not refunding me. I am phasing out the products now. So disappointing.

*** UPDATE ***
Downgrading from 2 to 1 star. I had to beg them to help my customer over several weeks, yet within 5 minutes of posting this review they responded with a long copy/paste email apology requesting delete review & they will refund. They didn't even bother to fill in one of the blanks or issue the refund & it's been several days.

United States
Time spent using app: 2 months
April 5, 2023

I am So Happy that I found this Drop shipping company, Even though it is not a direct phone number to call, as soon as you write to them they answer you within 24 hours or right away. The Jewelry and other customized items are extremely incredible. I tested a chain for almost a year and it never turned. I am happy to say i will forever stay with this beautiful company.

Lash N Pretty By Joyce
United States
Time spent using app: 9 months
October 20, 2022

great app, i have used a few POD app, 99DIY is so easy to use, their fullfillment is good too, i am happy that my customers are happy about the product, that why i am happy about the app. Win-win!

Sonic Shoes
Time spent using app: 2 months
May 6, 2022

This dropshipping company is one of the best I have encountered in Shopify. They really have a personalized service. They answer your questions without delay, resolve your challenges on time, give you lots of ideas on how to use their app and especially they STRIVE to keep you happy and making money using their app. Give it a try! and get ready to have the 99DIY PRINT ON DEMAND amazing experience!

Time spent using app: About 1 month
April 20, 2022

They are super friendly, and quick reply & support. They send me some of samples. Printing quality is high and colorful. Products quality is well also. Prices are very good for marketplace. Thanks for Eve & 99diy team.

Time spent using app: 2 months
99diy replied April 21, 2022

Thanks for your review, we are glad you enjoy thoes samples. We aims to provide best POD services to you. Hope we keep long cooperation with you ❤️

April 18, 2022

I'm a content creator and I use this app to start my first online business, I am doing a test order for myself to test the service, all are well. Only problem is there are no alternatives for the mail carrier, all their products are free shipping, I doubt that the shipping time is not guaranteed.

Time spent using app: 20 days
99diy replied April 19, 2022

Thank you for your detailed review. I'm glad to see you are satisfied with our products and fulfillment.
Actually, we mail orders by global express, such as DHL,UPS,4PX. so don't have to worry about the long shipping time. We just pay for the shipping ourselves, even though it reduces our profit. So don't worry about it.
Thank you again for choosing us :). Wishing you all the best!


March 24, 2022

This app is very easy to use, I can just let my creativity full! The quality of prodcuts are very high as well! The price is better than the competitors.

Time spent using app: 6 months
February 28, 2022

Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the 99diy. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!

Time spent using app: 28 minutes
February 23, 2022

Best APP in shopify, many of their products are made in the United States, the quality are very good, and the shipping is fast. I got some order. fulfilled automatically and get deliver in 5 days , my customer love the quality.

United States
Time spent using app: About 19 hours
February 23, 2022

I was so happy to discover 99diy APP for my pet items project. The quality of the products is great, the colors don't fade after numerous hand wash. Price is affordable and I'm having no trouble retailing them for more than twice my cost.

Time spent using app: About 1 hour