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Several orders have been fine, but when it goes wrong, customer service is terrible. My customer received the correct necklace but it did not have the personalized information. Requested them to fix it. After multiple emails requesting an update it is finally on the way, but over 3 weeks from the corrected order, making it over 6 weeks from the original order. I refunded my customer because it was the right thing to do, but they are not refunding me. I am phasing out the products now. So disappointing.
*** UPDATE ***
Downgrading from 2 to 1 star. I had to beg them to help my customer over several weeks, yet within 5 minutes of posting this review they responded with a long copy/paste email apology requesting delete review & they will refund. They didn't even bother to fill in one of the blanks or issue the refund & it's been several days.
Best APP in shopify, many of their products are made in the United States, the quality are very good, and the shipping is fast. I got some order. fulfilled automatically and get deliver in 5 days , my customer love the quality.
I use the 99diy app for publishing my designs to my shop on Shopify. I ordered a lot of Doormat and they came really fast. The digital print quality was great in terms of color and definition. Each one was packed carefully which is good for my customers.
I was so happy to discover 99diy APP for my pet items project. The quality of the products is great, the colors don't fade after numerous hand wash. Price is affordable and I'm having no trouble retailing them for more than twice my cost.
Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the 99diy. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!