The saying "you get what you pay for" sure holds true with this company. Considerably cheaper in price than its competitors but quality, consistency and customer service is at the same low quality. Orders ship between 3-15 business days, when you order two of the same product (colors or images, size etc are not the same.) Several orders have off set logos, or fade within a few washes. When my clients make a mistake and order the wrong size there is no way to change the order within 24 hrs of orders which is very difficult. If you want a low budget shirt with time frame not being a concern, this company works well. For a professional company who wants quality products, consistent orders, timely production and good customer service I would recommend using a different company.
Matching With Chloe
Although the customer service is really good and they actually have someone you can talk to, I was ver disappointed with their quality of products unlike other previous reviewers. I ordered a bunch of samples and there were so many things wrong.
1. There was a streak on my print so if that had gone to a customer, I would've gotten a complaint.
2. The print quality is not good. I do have to say their quality in shirts and sweatshirts are good...just not the ink.
3. I know they are working on it, but until it is fixed, I don't think I can use their app. Depending on the color of sweatshirt you choose, the screen print box doesn't match up...so if customers wanted to look at different colors, the image/graphic on the t-shirt or sweatshirt would be higher or lower (depending on the color)
4. Again this is something they're working on but the actual size of the image does not correlate with what you will actually get on the physical product for kid's clothing. The images on the kid's sweatshirt were all too small or too high.
They ended up re-printing everything I had ordered but it wasn't really any better so I will be going back to the original app I was using. I do plan to re-visit once some of the issues are fixed.
Sudden Victory Apparel
The set-up was very easy.
We placed a sample order of 8 shirts, it took 7 days longer then indicated to receive the shirts. There was no communication on when the items actually went to production. The quality was mediocre at best. We did a white logo on a colored shirt; on all of the garments, the color of the shirt showed though the white logo on the left side only. The garments could not be sold in their condition.