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I had been looking for an app that we could use for our online clients to use in designing their printed items and this is perfect! I can specify which products to add it to and then it doesn't affect the pricing modules that I had already worked so hard on.
When a customer uses this designer and places an order the file doesn't come through clear or as large as specified. I can't specify the bleeds.
I have emailed multiple times and at first was getting responses but now I am not.
Hi BW Graphics
We're really sorry for your bad experience when using our app
We will try to improve our product as well as service quality to meet your demand on this
Printcart Team
This is a top notch app. The design tool is great to use and the support is just extremely helpful and also responds to requests. A big thank you to the Printcart team I am very satisfied
Thank you for your great review!
We are happy to hear that you love our platform and the support team. Wishing you all the best!
Amazing customer service and really versatile app that is helping our customers customize our products - and it's super easy to set-up!
Thank you Fabricis, we are happy to see that our app help your business.
Love it!
I have not lauched my site yet and did not ordered samples yet.. but As for ease of use, designing the product and managing store it's great. But overall it's a great tool and very easy to connect with my shopify store.
I really like the idea but it takes too long to save the design, you can only upload photos of 2mb or less and it does not convert the photos, so it is difficult for someone to upload a photo with the quality of cell phones now that normally have more of 2 mb. I like how easy it is to install on the products and that it is free. I know it could work a lot for me if these problems are solved. it's a great idea.
Hi Engraven LLC
Thank you for your feedback
I would like to follow up if you still have this problem now?
If you do, please send us an email here: support@printcart.com
We will check and assist you with it
Best regards
Printcart Support Team
Ho usato l'editor di questa app per personalizzare i prodotti, ma da qualche giorno su mac non funziona più.
Hi Stampepress
Thank you for your review
Can you send us an email here: support@printcart.com
Our team will check and fix the problem you meet with our app
Best regards
Printcart Support Team
1. It can't be used by Mac, only support Windows.
2. When share to Social Media, it don't share to Social media, just let the Design board back to Product Page and show a very small design board .
3. Downlaod PDF fail.
4. Mobile use unfriendly.
5. If we can upload our element, that's perfect.
Hi Kaier,
Thank you for your review
Can you send us an email here: support@printcart.com
Our team will check and fix the problem you meet with our app
Best regards
Printcart Support Team
The app doesn't install properly and I have no control on what clip art I can place in the app. It has a great potential .
Hi Personalyzed
Can you let us know what problem you have when install the app?
For Clipart in the future we may consider to update the possibility of adding your own clipart to the library
Printcart Team
The App is Free but it costs a lot when you install it to try it and uninstall it because it is not the best. Unfortunately even when you uninstall it it leaves dirty code that creates problems with the theme or other Apps. Bad experience that the Zakeke Support Team solved for me.
Greetings to you
I'm really sorry for your bad experience when using our app
If possible, could you send us screenshot for dirty code that you found when uninstalling? Please send to our email support@printcart.com
Your feedback will be very valuable for us to improve our product and service quality
I hope to hear back from you soon
Printcart Support Team