PrintDoors：Print on Demand

Camille is an outstanding agent. I have been very happy with the company and their products so far, but as I mentioned, the real difference in my experience with Prindoors is Camille. When you contact them, I highly recommend asking for her as your point of contact; she is extremely knowledgeable in all areas, knows how to handle your needs, and is also a delightful person. I am truly satisfied to have found such a professional and a friend.

Every few months they want you to RE-AUTHORIZE your store with PrintDoors... No instructions provided. I muddled through it and somehow figured it out months ago... but I cannot recall what I did back then and I'm now facing this again. Nothing will sync with my store until I get this done. Shopify help was helpful in telling me what to do... but the info it was depending on was that PrintDoors had submitted this action in their original installation (they did not). Do I completely uninstall and re-install? In Shopify, if you click on the app it just fully opens the POD and you can't do anything from there. Their Notifications page just tells you to re-authorize...

The one item I ordered from them: a thin material t-shirt. The print was puckered badly (DTF printing on a too thin polyester material). When I wrote asking for a refund, they accused me of printing onto the tee after I had received it! Their people said it MUST have been stamped twice to produce such a bad result. Um... and who would have done that? I don't have the machinery to do the printing. I'm still trying to get my refund.

Sometimes the result just isn't worth the effort required.

This store has the best customer service ever! Personal communication, all problems are resolved quickly.
Prices are good, quality of print is good so far. I've ordered 25 backdrops for my client (did it in three orders), everything came up in very good quality except those where I made a mistake myself (have to remember for the future that one needs to print one's design first on paper and check if everything is visible - it's especially important for the darker designs). The backdrops were for the theater performance, and everyone mentioned how realistic they looked!
I'm going to order other items and see if the quality stands, but so far, it was a very good experience!