The Calvary's Boutique
I chose this app because the products were amazing and the settings were making it easy for me to add my products on my shopify store. But little did I know that by choosing Printful I would make little to no profits at all. I charge the shipping separately to my clients, but the shipping and delivery time is outrageously long, even for the expedited shipping that costs over 20$ but isn't very different from the flat rate shipping and still takes almost a month. And the worst of the worst, I added beanies and snapbacks to my shop but the extra digitization fee they added is reducing my chances of making any profit to 0% because I don't and can't charge that to my clients and it's cutting up directly on my profit, so I can't get that fee back anywhere. Also I asked several times an explanation about how is it a one time fee? Nobody to respond and explain because each time I place an order it keeps getting charged. Sometimes it's 14$, sometimes it's 9.60$, but they said it was a one time fee. I don't really understand that definition of one time fee at all. So if you intended to to make 10$ profit on a 21$ item, good luck because the digitization + shipping + taxes will bring you profits down to zero. I'm currently looking for another POD that provides caps and snapbacks. Printful is no for me. Items are too expensive, and I feel they're purposedly increasing their prices and adding extra charges because they know they're very popular. Honestly, I do not recommend this compay for anyone who wants to sell good items at good prices and make profit. You either have the choice of making business with another company, display average products in your shop and make good profit or work with Printful, display cool products in your shop and make no profit at all. Nothing difamatory or derogatory here, that's the reality of my exprience with this shop. I was really glad at the beginning but when I later saw that ordering a beanie that is already displayed at 45$ in my shop (which is already very expensive) because I was looking for a 5$ profit would total me 43.26 by ordering it in Printful to get it shipped to a client it was the last straw for me. So I'll be left with less than 2$ profit. I don't know what I can do to fix this situation. I can't sell a beanie for 50$ jus to increase my chances of making any profit at all. Outrageously high prices is the best of making no sales at all especially for beanies and snapbacks. It was good while it lasted, but this is not working for me at all.
Thank you for leaving such detailed feedback on your experience. We're sorry to hear that you had some difficulties with the products we offer.
Please note that there are no hidden transaction fees for any of our orders and we extensively test all our products to ensure the best possible quality for the product and the print. Also, the prices reflect our 24/7 support, free cliparts, designs and option to edit the designs with our generator. At times we do have certain sales for products but we don't set up higher prices.
Managing pricing can be one of the most taxing parts of creating your business, so we have compiled some recommendations and marketing tips in our blog (https://www.printful.com/blog/).
Regarding digitization fees, they are a one-time fee if the design doesn't change and you use the same file over and over. Each time you upload a new file, our system sees it as a new design and it needs to be digitized, that is why it is important to upload the same file you had already uploaded and digitized before. There can be some differences between the embroidery methods depending on the product, for example, hats will be digitized differently from shirts due to the fabric difference. These additional fees are not meant to inconvenience you but we need to check that your design can be embroidered, so our digitizer team goes through each such file and adjusts it to our guidelines to ensure the best possible outcome.
If you would like additional information on digitization fees or pricing your products, please don't hesitate to reach out to us directly through email@example.com, our goal is to see you succeed!
Retro Gaming Wear
The worst POD company if an item is lost you'll pay a refund from your pockets. If you asked for a refund from PayPal Printful will ban your account. They don't care about you even I'm a gold member I made about $8k for them each month they don't care and will ban your account.
Thank you for your feedback. Sorry to hear about your experience with one of your orders. We understand your frustration with the situation, however, our policy (https://www.printful.com/policies/returns) states that any claims on orders that haven't been delivered should be forwarded to us within 4 week period of the last estimated delivery date. You can contact our support team via chats, email (firstname.lastname@example.org) or problem reports.
In the case of the order mentioned, the time period for such a claim had passed. Please note that we take responsibility for any packages lost in transit if the claim is submitted on time, and the policy for all of our customers is the same. Our sincerest apologies for any inconvenience caused!
If you have any additional information or suggestions, please reach out to us directly via email@example.com
Chester & Lot
I love Printful. It's literally the backbone to my dropship business. I can focus on making my designs, and use their tools come up with amazing products for my customers. I have tried other apps/fulfillment companies on shopify and none have the ease of use, quality of products, and great perks program (use for things like discounted sample orders). I tried a different method in the past, and my sales in 3 years was less than 100 orders. In the past 2 months, I've had over 250 orders. I attribute this to being able to unlock my creativity using Printful, and the speed of getting products to my store with lifelike Model Mockups. I definitely recommend this, especially if you have limited design skills. This app is amazing.
Thank you so much for your wonderful review! We're very happy to hear that you have found what you were looking for in regards to your business and we wish you further success with it. We hope for a long-lasting collaboration!
I really love the customer care and the products! Each question I have, they are ready to help me! Best experience ever :)
Sarilla & Smart
Printful has be of greatest help in stocking my store. I would recommend it to anyone trying to start and on line business.
Adizes Institute Publishing
Good app, very easy to use.
Fully integrated with Shopify !!!
I recommend everyone to use this service.
Because of printful i have my own brand now! Thank you so much for this incredible app! Really grateful to you guys!
Hey Specter! Thank you very much for your lovely review. We are elated to hear that we can help you fulfill your dreams, and we're looking forward to a long-lasting successful collaboration.
David Days Books
Love it! I love how it manufactures the products and sales them by itself. I would love for lower prices for my samples but, overall is amazing
Chins North Gaming
I use this app to sell merch for a video game group that I have. Prints come out nice, shipping is reasonable considering the times and they have many items to print on. I would like to see Printful offer beer glasses/shot glasses and other types of drinkware.
Karma's Angels Merchandise Store
This is the easiest, most useful app in my arsenal. Everything is taken care of and the quality of the products is immaculate.