The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
-Easy to setup
-Awesome quality products
-Long fulfillment time
-Small selection of products
305 Clothing Co
Good variety of t-shirts.
Easy to use - great system to upload, choose colors, sizes, etc.
Quality control issues - Lots of off-centered, tilted mishaps. Customers don't like that.
Prices are crazy high, leaving not much room for profit, unless you can convince people to buy a $35 t-shirt somehow.
Fulfillment takes a LONG time.
3 stars overall, mainly cause they really don't have any competition. If someone else could offer the same t-shirts with an equally-easy uploading system, we'd probably switch asap.
SO happy that they keep updating their services! Quality of posters are amazing! Super vibrant colors!
Quality of apparel is so so.. The prints don't always print straight. half of my samples came with obviously crooked prints, its great that they offer tag removal, but sometimes they remove the tags too roughly and the stitching comes undone, I also had an experience with a tag that was shipped with the tag still on.
Their customer support team are super friendly and helpful but. Had nothing but good experiences with them.
Edit: Since writing the review underneath I have been contacted by some supportive and caring customer care agents. They have also informed me that Printful are currently in the process of opening a European Centre to avoid EU customs charges (see below). The actual opening date is still unclear.
Printful do not state VAT or correct product value on packages = Extra customs charges & VAT which have been crippling my business and customer retention (eg. a €40 hoodie will be charged an additional €19.50).
Unbelievably bad customer service. One agent in particular, who twice I had the misfortune of having to deal with. There is absolutely no care for the customer.
Red Pill Blue Pill Collective
Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.
Golf For Peace
I need golf/polo style shirts with collar's. My site revolves around the golfing and a majority of golf course require a 'Proper Attire". Which means shirts with a collar, No cut off's or blue jeans...
Prices are stupid high. If I were to cut them out I'd increase profits by 75%.
Lady Macbeths Castle
it would be nice to see a mock up as I design. Hard topmast photo.
Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.
Hey there! Thank you for your review! Our Developer Support team works Mon-Fri and depending on the complexity of the issue, we should hear back within 48 hours. We have sent you a follow up via email and hopefully can work out the best solution!
Blac Rhino Co
The site is great with the mock ups however they don't do all branding like some company's, you can only have your tag in a tag less item. Customer services sucks the people are nice when they decide to email you back my items have been on hold over a week and they have not given me any up dates. I have no idea of the quality because my sample orders are still on hold which sucks. I suppose aside from all of that its great.