Anmeldelser (7.239)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 83 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
1. januar 2020

I opened my shop not long ago and I ordered some t-shirt, hoodie, sweatshirt samples to see the quality of the design and fabrics. Concerning the quality of the fabrics, there is nothing to say. However, as far as printing is concerned, I'm really disappointed. I don't know if it's the DPI that's causing the problem.

Kinglito
Canada
Cirka et år bruger appen
Printful svarede 1. januar 2020

Thank you for your review, we appreciate your feedback!
We'll reach out to you via email to discuss any concerns you encountered with print files and hope we can come up with a solution that works for you!

- Vita

24. juli 2017

PROS:
-Easy to setup
-All automatic
-Simple interface
-Great support
-Awesome quality products

CONS:
-Super expensive
-Long fulfillment time
-Small selection of products

Youthcal
USA
Cirka et år bruger appen
Redigeret 4. december 2019

Printful is the print-on-demand company we use the most. They are a great company but their customer service needs some improvement. I spent HOURs trying to find out the size of the inside label of the shirts they provide. The size (which they say is 3x3 inches) refers to the whole label, not the logo that you put in their pre-made label. There's no specific size for the logo size and it's not provided ANYWHERE, including the templates and size guides for the shirts. I've contacted customer support numerous times and no one can seem to help with such a seemingly easy task... *facepalm*

Voltlin
USA
Cirka et år bruger appen
Printful svarede 7. december 2019

Thank you for your review, we appreciate your feedback on your experience!
I'm sorry to hear that there was a miscommunication between you and our support team, but wanted to also assure you that our sole goal is to assist you and provide the best possible customer support.
The logo area in the inside label is 3x1.13 inches for shirts and 2.5x0.94 inches for sweatshirts.

If you have any additional feedback, as well as an questions or concerns, be sure to reach out to feedback@printful.com, we would love to hear from you!

- Vita

1. juli 2015

I've been using Printful for a few months after weighing my options. I previously operated a store on another platform and had a terrible experience with the print quality & shipping speed. Printful does a far better job on the print quality front, but just as bad in shipping. So bad, that I've had to discount a customer's order due to the speed of fulfillment. I realize that there's most likely a huge number of orders every week, but fulfilling a customer's order shouldn't take 2 weeks. I'm rating 3 stars, as I also understand that Printful saves me loads of money on overhead, since I treat this is a low-to-no-investment business.

Rock And Lock Apparel
USA
12 måneder bruger appen
6. januar 2016

You have a good service. I like a lot of what you have. The part that I run into problems with is making the design the way you must have it in order for it to work. That took a lot of my time, and I still don't know if it's correct. I did not purchase a t-shirt to see my own product yet. The first item to the create sale would be great at a reduced cost.

Msmpllc
USA
12 måneder bruger appen
Redigeret 15. november 2018

They have a good service the only problem I have with them is their prices for their shirts are high . I wish that they would come down on some of their prices so I won't have to charge so much for my products.

Kingpin Skinny Pimp's Official Website
USA
10 måneder bruger appen
10. december 2022

these two apps are perfect but the COST for their service IS ASTRONOMICAL -_- I don't understand why they charge sooo much. Hopefully the prices decrease

In Effloresce
USA
10 måneder bruger appen
Printful svarede 11. december 2022

Hi!

Thank you for sharing your concerns.
Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

- Renate

28. marts 2018

The app is good but the prices are WAY WAY WAY TOO HIGH. $30.00 wholesale for a t shirt and you are supposed to sell for $40.00? Really? Too bad because I like the app.

Leon Hickey Photography
Canada
9 måneder bruger appen
14. juli 2016

Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.

Tripsupply
USA
9 måneder bruger appen
Redigeret 1. september 2020

Good design. Response to queries is poor though, kept you wondering what and when especially during COVID-19. Designs are discontinued for many colours. The app flow is cumbersome despite good UI.

135 Holidays
Canada
9 måneder bruger appen
Printful svarede 2. september 2020

Thank you for sharing your review, we truly appreciate it!

Due to the increased email volume during the Covid-19 pandemic, we were seeing longer Customer Support response times. Our Customer Support team has worked diligently to make sure each inquiry has been responded to as fast as possible. As of right now, our response time is about one day. We're also starting to expand our chat availability to resume 24/7 live support in the near future.

Please write to us at support@printful.com and we'll check the stock availability and help you out with your other concerns!

-Lauma