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i use this app to help me sell merchandise from shopify and is very helpful allowing me to provide excellent customer service
BEWARE. This print on demand company has a lot of hidden fees. Some our products ended up costing more than we sell them in our store for because Printful would decide to ship them from one of their locations in another country resulting in higher shipping costs and a VAT tax all at our expense without consent or verification. They'll charge your card and refuse to cancel the order or refund you. There are so many other print on demand companies that don't trick their customers into paying more and have ultimately better quality product and customer service.
Thank you for sharing your review! We are sorry to hear your time hasn't been the best lately, but we hope to improve it moving forward!
When agreeing to use our services you have agreed to our TOS Section 1. and 5.D, you can find this information here: https://www.printful.com/policies/terms-of-service.
Order routing happens automatically using an advanced algorithm to ensure your customers can receive the orders in a timely manner. For example, orders shipped within Europe will be fulfilled in one of our EU facilities if we have the stock available.
We also have this information available on the pricing tab in our Product & Pricing catalog as well as in our FAQ's: https://help.printful.com/hc/en-us/articles/360014068659-Can-I-choose-where-my-products-are-fulfilled-
I understand how this situation can be unpleasant for you and I have reached out to you directly to gather more information and hopefully, we can find a solution!
-Lauma
Excellent supplier. It would be even better with a customer care on chat 24/7
I love this app because it has a lot of helpful tools that is needed for my online business and plenty of options and help.
I love Printful. It's literally the backbone to my dropship business. I can focus on making my designs, and use their tools come up with amazing products for my customers. I have tried other apps/fulfillment companies on shopify and none have the ease of use, quality of products, and great perks program (use for things like discounted sample orders). I tried a different method in the past, and my sales in 3 years was less than 100 orders. In the past 2 months, I've had over 250 orders. I attribute this to being able to unlock my creativity using Printful, and the speed of getting products to my store with lifelike Model Mockups. I definitely recommend this, especially if you have limited design skills. This app is amazing.
Hi there!
Thank you so much for your wonderful review! We're very happy to hear that you have found what you were looking for in regards to your business and we wish you further success with it. We hope for a long-lasting collaboration!
- Renate
Great app. Way smoother than i expected.
this app is incredible seriously i am a new graphic artist and it helps me sell my art on pretty much anything and anywhere
Pros:
Great quality prints
Easy to use and sync
20% off samples
great selection
Cons:
Sometimes takes a week just to ship one shirt
PRICE!!! almost no room for profits which is a big deal
I love Printful's quality but I cant make any real profits when they are 3 to 4 dollars more than their competitors. I will still be using them for my more high detailed prints but for my basic prints I transferred everything to another supplier.
The Printful software is extremely user-friendly; they have a wide variety of products, including over-all print items; and their support chat is handy, they have helpful videos, and they're quick to respond via email, with detailed help. Thank you! Each support person is an expert and they have an indispensable blog with helpful tips and info. They deserve 5 stars. Love the software!
Gamechanger! We used to manually print and fulfill orders ourselves, Shopify+Printful completely automates the process. They're a wonderful team working on an incredibly useful and high-quality service. I can't speak more highly of them!