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It wont connect.
Thank you for your feedback! We're sorry to hear about your experience. Don't hesitate to get in touch with us via email at feedback@printful.com with more details so we can ...
Trying to set up live shipping rates for my shopify store linked to printful. I was prompted I had to upgrade to my shopify account to use the live shipping. I did and now I am still having problems. Frustrating
Thank you for your review!
We're sorry to hear that you've encountered a setback during your store setup.
You can see a quick tutorial video on how to enable our live ...
Order Three White Sample Shirts. Two were dispatched and the third was not. After 5 or so days (after given shipment date) I contacted Support they never gave a reason as to why the order was not printed together or why the other shirt was late on printing and delivery. He just said he was sorry and moved it up in queue. Well according to their tracking info it was dispatched to carrier on 4/21/ ...
Hello!
Thank you for your review and for sharing your experience. We're sorry to hear that it hasn't been the most positive, but certainly hope to improve it moving forward!
...If I could rate it any lower, I would. For starters, the price is insanely high. There are PLENTY of different POD apps that compete on all aspects. However, that is not my issue. I can deal with high prices and long shipping like Printful has yet one thing has pushed me to the edge. Their support has to be the worst support of any app on this site. I have sent emails to every support staff from ...
Thank you for your review! We are very sorry to hear there is an issue with using our services! I see you are already in contact with our support team and we are ...
Instructions outdated and not working correctly.
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com?
Terrible! When people order something, especially from the same state, they do not want it in 3 weeks. A customer made a purchase two different times and on one order, never even showed up!!!!!! Terrible! Use someone else.
Hi, thank you for your review!
I'm sorry to hear that you haven't had the most pleasant experience with receiving orders! Our fulfillment timeframe is 2-7 business days for ...
Impossible to get assistance from support. They will cut you off mid-sentence at every chance and provide very little support in migrating from other POD printers. On a positive note, the print quality is great. Much better than Custom Cat. Sadly, integration is handle product by product/one by one, combined with salty support this is not a quality solution top to bottom.
Hi there, thank you for your review!
I'm very sorry to hear that your experience with our customer service has not been the most positive! We agree that the communication ...
A customer ordered a simple pair of socks and a t-shirt. You guys managed to send them the wrong socks. Socks that aren't even my design!!!!!!!! I have never once created the graphic that is on the socks they showed me. Thank god I was already dropping you as a supplier.
Hey there! Thank you for your feedback, we are truly sorry to hear your experience using our services hasn't been the best, but we hope to improve it moving forward!
I ...
Be careful. The products in Printful will also load EVERYTHING from your store into their application. So when you go back in, you will see other items from other suppliers.
The advice I was given from Printful was to either 'ignore' or "Delete" them from your Printful account.
This advice was ill-advised, because if you 'Delete' it from the Printful account IT WILL ALSO DELETE IT FROM YOUR STORE ...
Hi there, thank you for your review!
We're very sorry to hear that your experience with our app has been negative, but we hope that we can turn it around!
When you connect ...
Misprinted the first order going to a paid customer. Sort these reviews by "Helpful" and you will see I am far from alone here. - That is it. That should be enough of a review for any business owner. If you need more convincing that I'm not just a failed, salty, get rich quick hopeful, keep reading. Flat out refuses to reprint or refund it. It is an error caused by their negligence. The graphic ...
Hi! We appreciate you taking the time to share your experience in such detail. We're sorry to hear that you had to go through this situation, but we have now involved our ...