Printful: Print on Demand , 6.074 anmeldelser
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Does all of the "table stakes" stuff well -- good visibility to their process and their tools work well enough. However, the more you use it, the more frustrating it becomes. Their customer support feels like it purposely tries to be unavailable. Their phone is never picked up, and messages answered days later. Email support is spotty, and chat is often unavailable (but usually the easiest way to reach someone, "easy" being a relative term with Printful). Their service is buggy, for instance I had a 60 t-shirt bulk order where the unit cost varied by $3.25 PER SHIRT (!!!) depending on how I set up the order, and I still can't get customer support to help me. Long story short, the more you use it, the more you realize they are not set up to make you (the seller) successful -- which is a big no-no when you're the highest priced/premium service in the marketplace.
excellent app. seamless with shopify and easy to use. i would recommend the app to everybody with a ecomm store.
Hi, thank you for your review, we highly appreciate it! We're very glad to hear you are liking the integration with Shopify and we hope to add more features in the future to improve your experience even more! :)
If there's anything we can help with, feel free to contact us at feedback@printful.com anytime!
- Zana
Good app. I love it. 5 stars ++++++++
Good. Nice. Still figuring it out tho!
Easy to use and integrate into Shopify, Customers are happy with the quality of the product.
Impossible to deal with them. Way too many shipping issues and they always find an excuse not to send a replacement or issue a refund even though the deadlines have long surpassed the date given, even when the label is the issue which they create. They will always find a way not to help. You are left with angry customers bashing your store because of the greed and incompetence of Printful. They are awful and I am now replacing all my prints. Trust me just don't do it.
Hi,
Thanks for sharing your experience!
We're truly sorry to hear it's been negative. It's our goal to provide the best quality services and although shipping issues can happen, it shouldn't be a regular occurrence.
We were able to find your on-going communication with us and see that our customer support agent is already in touch with our Shipping team to get more info about the package. We absolutely get how frustrating it can be to wait for a solution, especially in such situations, but we want to do what we can to ensure that such errors don't repeat and the delivery is successful for the reshipment.
We'll follow-up with you by email shortly with more info and hopefully, we can resolve this asap and try to turn your experience in a better one! :)
Very intuitive and easy to use, positive experience overall. Would definitely recommend for anyone considering an easy POD service/integration. If you're already using Printful, it's a no-brainer.
Have had great experiences with PRintful, zero complaints from me or my customers. Super app, super co.!
Cool company very versatile for t-shirt start-ups it takes the load off of inventory and you can just create!
I am absolutely blown away by the quality of service provided by Printful. From start to finish, the entire process of creating and selling my own custom merchandise has been a breeze thanks to their platform. The products themselves are top-notch, with vivid colors and high-quality materials that have held up beautifully over time. But what really sets Printful apart is their exceptional customer service, which has always been prompt, courteous, and incredibly helpful whenever I've needed it. I would recommend Printful to anyone looking to create their own branded merchandise - they truly are the best in the business!