Anmeldelser (6.389)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 83 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
30. september 2020

i cant connect the app with shopify account, my design are all gone.
I cant install it again, i need to use another app

ShirtBag
Tyskland
Cirka 2 måneder bruger appen
Printful svarede 5. oktober 2020

Thank you for your review! We are very sorry to see the issues with using the app!

Could you please send us more information on this to support@printful.com? We see that you have the store connected, is the issue still there?

We hope to hear from you soon and hopefully make the app work for you! :)

-Lauma

2. december 2017

CANADIAN STORE OWNERS BEWARE.

I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new.

We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was appealing because it would reduce our financial risk by eliminating the need for inventory, and reduce costs by eliminating the need to handle our our packaging/shipping.

We didn't want to use the service without experiencing it for ourself first, so we placed some sample orders. It was amazing! Products were created and shipped within days of our order. They arrived swiftly. We loved it, and were confident enough that we turned our old store 'off' and turned Shopify and Printful 'on'.

What a mess. Customers placed orders and we quickly learned that the wholesale costs that we were seeing in Printful were USD, not CAD (our store Settings are CAD and we paid the on-screen price for our test orders, not the inflated exchange price). The per-item shipping cost killed us. WE paid out of pocket for our first round of customer orders - deactivated Printful immediately - thank goodness that we can afford to eat the cost. Others might not be so lucky.

We thought the bad dream was over, but then it turned into a nightmare. The quick production/shipping that we experienced? No so for our customers. We had a customer place an order on November 17 and it JUST shipped on December 1, for delivery on December 19. It's 2017 and that's unacceptable, so we just gave the customer a full credit for the cost of their order ($180).

There is no Canadian equivalent of Printful, so we've gone back to producing our goods, holding inventory, and managing shipping ourselves. We're going to stick with Shopify because it means that we don't need to be hands-on with our backend web development anymore.

2 stars because Printful is an amazing service but it just doesn't work in the Canadian retail environment.

When leaving a review, a message appears that says "If you had a bad experience, please try contacting the app developer at support@printful.com before posting a negative review". We could, but realistically there isn't anything that Printful can do except send us cash for the amount that we're out of pocket, and the probability of that is low.

Coast Mercantile
Canada
3 måneder bruger appen
22. december 2016

Excellent App. Printful is Number "one" in the print business.

Ridgeline Retail
Canada
3 måneder bruger appen
29. november 2016

If this app did not exist, I would not feel comfortable operating my store as it is right now. It is indispensable to me and have never had an issue with quality or fulfillment.

The Jeopardy Fan Online Store
Canada
3 måneder bruger appen
1. februar 2021

I love it, only the message center is a little bit slow... You can make awesome stuff i really like it.

SkyStore.be
Belgien
2 dage bruger appen
Printful svarede 1. februar 2021

Hi! Thank you for your review.
We appreciate your feedback and please know that we are doing our best to answer all incoming messages as fast as possible. We sincerely appreciate your patience!
If you have any other concerns or recommendations, please let us know at feedback@printful.com

- Renate

27. juni 2017

slow wait times, brutal cost margin and very slow shipping to canada. do not use if canadian . bad experience

Cotty Life Apparel
Canada
3 måneder bruger appen
19. december 2018

Unbelievably bad customer service.
Wanted to expedite production of 2 orders because of a glitch in their system and the customer service rep was not being helpful at all and was blaming me.
Additionally, a customer of mine never received an order that was supposed to arrive more than a week ago and each rep gave me different excuses (pre-typed corporate answers mostly)

PappasPostMarket
USA
3 måneder bruger appen
1. december 2014

Printful is a great company to work with
They currently do most of my fulfilment for me and their service is always on point. They're helpful when you reach them, their chat is a great option when you're in a pinch, and I've found that any time I'm in a tough spot with a customer they've stepped up to be helpful and done the right thing to make what could have been a bad customer experience a good one. They seem to understand that their support of me is what makes my support possible for my customers and that's the biggest thing for a company like them. Hoping they continue to expand their product offerings! Awesome to work with would fully recommend to anyone. - chris

Dirty Nails Bloody Knuckles
Canada
3 måneder bruger appen
Redigeret 6. maj 2020

I havent rated the app all the way. So far its pretty good about integrating products, havent had an order yet to see what the customer thinks about it. When all this happens I will give my rating then.

Bikini J
USA
2 måneder bruger appen
Printful svarede 7. maj 2020

Thank you for your review, we appreciate your feedback!
We're also happy to see that you've chosen us as your trusted drop-shipper.

If you have any questions or concerns about how something works, don't hesitate to reach out to us at feedback@printful.com! :)

- Vita

27. marts 2017

Good app. I love it. 5 stars ++++++++

Teecolors
USA
3 måneder bruger appen