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Very flexible for a newbie. I have had my questions answered through chat. One improvement suggestion is while on chat to have it follow you through changing screens.
Thank you for your review, we appreciate it!
We also appreciate your suggestion, however this should already be happening.
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- Vita
I like it easy to use good mockups like it syncing with store
La migliore e ne ho provate tante. Nati per stare assieme. Veloce, super completa e molto stabile. Complimenti.
I used this app to help me create my very first online shop to fundraise to continue to fund this project's storytelling vision. It has been a very flexible and accessible app with specific tools for quick and easy designs.
Amazing App and very responsive customer support .. thanks
Easy to use. Easy to integrate. Very pleased so far.
great products, fast shipping and very nice people to deal with. everyone is happy!
Printful is amazing and the best features are easy, wide and designed for business purpose like shopify and printful
I did a Lot of research before choosing an app. And I have to say that with no doubt I chose the right one. I even did a test purchase and the item came to me nicely packaged and item was beautifully printed! AWESOME! I highly recommend Printful!
CANADIAN STORE OWNERS BEWARE.
I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new.
We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was appealing because it would reduce our financial risk by eliminating the need for inventory, and reduce costs by eliminating the need to handle our our packaging/shipping.
We didn't want to use the service without experiencing it for ourself first, so we placed some sample orders. It was amazing! Products were created and shipped within days of our order. They arrived swiftly. We loved it, and were confident enough that we turned our old store 'off' and turned Shopify and Printful 'on'.
What a mess. Customers placed orders and we quickly learned that the wholesale costs that we were seeing in Printful were USD, not CAD (our store Settings are CAD and we paid the on-screen price for our test orders, not the inflated exchange price). The per-item shipping cost killed us. WE paid out of pocket for our first round of customer orders - deactivated Printful immediately - thank goodness that we can afford to eat the cost. Others might not be so lucky.
We thought the bad dream was over, but then it turned into a nightmare. The quick production/shipping that we experienced? No so for our customers. We had a customer place an order on November 17 and it JUST shipped on December 1, for delivery on December 19. It's 2017 and that's unacceptable, so we just gave the customer a full credit for the cost of their order ($180).
There is no Canadian equivalent of Printful, so we've gone back to producing our goods, holding inventory, and managing shipping ourselves. We're going to stick with Shopify because it means that we don't need to be hands-on with our backend web development anymore.
2 stars because Printful is an amazing service but it just doesn't work in the Canadian retail environment.
When leaving a review, a message appears that says "If you had a bad experience, please try contacting the app developer at support@printful.com before posting a negative review". We could, but realistically there isn't anything that Printful can do except send us cash for the amount that we're out of pocket, and the probability of that is low.