Printful: Print on Demand , 6.231 anmeldelser
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We appreciate the feedback!
overall it's been fine, but I keep getting customers telling me they can't purchase because thier address isn't accepted. It appears to be a printful issue somewhere.
ok still learning how it works ok
good
bien mais très limité niveau qualité
Pros:
Good variety of t-shirts.
Easy to use - great system to upload, choose colors, sizes, etc.
Cons:
Quality control issues - Lots of off-centered, tilted mishaps. Customers don't like that.
Prices are crazy high, leaving not much room for profit, unless you can convince people to buy a $35 t-shirt somehow.
Fulfillment takes a LONG time.
3 stars overall, mainly cause they really don't have any competition. If someone else could offer the same t-shirts with an equally-easy uploading system, we'd probably switch asap.
I've been working with Printful for over ayear and have the products for 2 stores printed and fulfilled by them. I had a very important package arriving too late at a destination and asked them to reroute it for me at my expense. After much back and forth they refused, in the end it was too much of a hassle for their operations. This isn't the first time I've had frustrating experiences with Printful's customer service. So while the printing is good, the fulfillment has been ok, the customer service is the reason I'm going to Gooten.
App works great but the company has decreased in quality and customer service over the last 2 years.
Hey! Thank you for sharing your review! We'd like to hear more about your time here at Printful, please feel free to send us a message at feedback@printful.com
-Lauma
Awesome concept (no inventory), easy to integrate and quality breadth of products to choose from.
The mockup design/upload process has been problematic for us at times (we're perfectionists), requiring some re-work and a lot of back and forth with Printful support. They've generally been ok to deal with, but the process can be slow.
We'd also like to see more products added to the mockup generator...currently, this only includes certain shirts and no hats (which require a 3rd party generator and some guesswork)
If you're looking for an easy way to add a lot of new products to your store, Printful is definitely worth checking out.
Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.
Hey there! Thank you for your review! Our Developer Support team works Mon-Fri and depending on the complexity of the issue, we should hear back within 48 hours. We have sent you a follow up via email and hopefully can work out the best solution!
-Lauma
SO happy that they keep updating their services! Quality of posters are amazing! Super vibrant colors!
Quality of apparel is so so.. The prints don't always print straight. half of my samples came with obviously crooked prints, its great that they offer tag removal, but sometimes they remove the tags too roughly and the stitching comes undone, I also had an experience with a tag that was shipped with the tag still on.
Their customer support team are super friendly and helpful but. Had nothing but good experiences with them.