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Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.
Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊
the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.
Thank you for your feedback. We’re sorry to hear about your experience with the shipping process. Could you please reach out to us at feedback@printful.com? We’d like to discuss this further and find a solution for you. 🙏
Installation is easy. Product creation is easy. It has been nearly impossible to connect Printful to my Shopify store and successfully sync the templates/products in Printful to Shopify. I'm convinced it doesn't work.
Thank you for sharing your experience! We'll be more than happy to look into the issue you're having. Please send us an email at feedback@printful.com and we'll investigate right away.
I was nicely building a collection of products but then I could no longer upload files to my store. can someone help me with this issue?
daniel@inklegion.com
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away.
The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.
why the heck do you guys eat items from my digital item aggregate?
Thank you for your review! For us to be able to review your inquiry further, please send us an email at feedback@printful.com and we'll investigate right away.
Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages.
Printful problems with stock availability when global setting
Also mock up failures
Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at feedback@printful.com and we'll gladly look into it.
I liked the old one better.
Thank you for sharing your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is truly valuable to us as we continuously strive to enhance our services.
Printful has always had a great selection of products and effective order processing. Would love to see an improvement in support response.
We appreciate the review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided.
The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an easier process
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com - we will be more than happy to assist!