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STAY AWAY THE QUALITY IS HORRIBLE!!! I HAD DOZENS OF MY CUSTOMERS COMPLAINING BECAUSE THE PRINTING IS TRASH AND IT WRINKLES AND PEELS OFF AFTER ONE WASH.... THIS IS A HUGE ISSUE THAT PRINTFUL WILL NOT FIX
Hi there!
Thank you for sharing your review- we truly appreciate it!
We are sorry to hear you encountered multiple issues with our products. We recommend filling out a Problem Report in your Printful Dashboard> Orders and our support team will get back to you with the best solution. We understand that fulfillment errors can be unpleasant, we are working very hard to make sure we minimize them as much as we can. Our Returns Policy will cover any errors made on our part, read more here: https://www.printful.com/policies/returns
Let us know if you have any questions or anything else at feedback@printful.com!
- Elina
*Precios caros (poco margen de beneficio si quieres ser competitivo). **Gastos de envío extremadamente caros! (Con la cantidad de envíos que deben tener, tendrían que negociar mejores tarifas y repercutirlas en el cliente, o es que ganan dinero con los envíos?)
***Retrasos en los envíos. Aunque prometen 3-6 días hay pedidos que tardan hasta 5 veces mas!
****Rastreo a medias... La calidad de los productos creo que es buena y la impresión tambien pero tienen muchos defectos que hacen que incorporarlos a tu tienda no sea una labor sencilla. Simplemente estoy buscando alternativas.
Hola!
Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con nuestros servicios.
Por lo que respecta a nuestros precios, definitivamente entendemos que el precio juega un papel importante cuando tiene su propio negocio. Tenga en cuenta que nuestros precios no sólo incluyen el precio base del producto o la impresión, sino que también cubren por el resto de servicios adicionales, por ejemplo, atención al cliente 24/7, todas las integraciones, no tiene que fabricar ni enviar el producto, etc. Consideramos que nuestros precios son justos cuando se tienen en cuenta los servicios y calidad que ofrecemos.
Las tarifas de envío se basan en los costos de envío promedio para cada categoría de producto. Nuestros costos de envío se calculan directamente de nuestros transportistas; no nos enfocamos en obtener ninguna ganancia en el envío y trabajamos para obtener las mejores ofertas de los transportistas.
De verdad, los pedidos internacionales están experimentando tiempos de entrega más largos debido a la situación con Covid-19. Los envíos están tardando más de lo habitual debido a que se realizan principalmente con vuelos de pasajeros. Pero estos vuelos ahora mismo son limitados, mientras que el número de envíos sigue creciendo.
En nuestra página puede ver todas nuestras actualizaciones al respecto, incluyendo nuestros tiempos actuales de gestión.
https://www.printful.com/es/avisos-gestion
Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).
- Elina
I'm no longer doing business with Printful because of the way they treat customers who wear extended sizes. It shouldn't take over two weeks to receive a t-shirt order if you wear a 2x. Either offer extended sizes in the same way you offer all sizes, or skip them altogether. Don't make the false promise that you're inclusive when the reality is you have an outdated bias that only adds to body shaming and treating plus sizes as "less-than". It's insulting to my customers that their size is not even kept in stock and has to be special ordered.
SO FAR ITS TERRIBLE I CAN GET IT TO DOWNLOAD ANY DESIGNS TO MY STORE. EVERYTIME I CLICK ON A SHIRT IT DOES NOTHING.
Most product are not even available for sale. I keep getting error messages. It's annoying!!!!!!! Should have said it before I complete the process. Waste of time.
Hi there! Thank you for your review! We're so sorry to hear that you have experienced some issues with our app. We will follow up via email to find out further details on the situation and help resolve it!
Listen all to what I have to say. I have an online store at www.i-jakob.com
I wanted to start working with printful but not before i ordered items for myself. So i ordered 4 items.
I'm a serious person and very professional. All of my files are high scanned at 580dpi with a german cruse scanner which costs 250,000euro.
The crop top i received i will throw to garbage. It looks faded and blurry. Very bad. If i will try to sell it to my clients... i will probably lose quality clients. So no way i am showing this one on my online shop.
Also i ordered a girl racerback. Printful printed it not bad... however they forgot to print the back side and left it white.
I ask of you, is this a professional system? NO.
Imagine a client paying his best money, waiting 10-14 days for the tshirt and get it white on back... ??? what would you do?
SHAME SHAME SHAME this is all i have to say about Printful.
If any out there are happy with Printful so maybe you was lucky... but do you really want to build a business about being lucky to get good products and pray they will arrive ok for your clients??? think about it.
If any of you know about other good service for high quality printing sublimation at reasonable prices, please write me.
Thank you. IKA
Truly terrible company. I made a design which received dozens of orders, and now it’s placed on hold because of “copyrighted material”
1. it contains no copyrighted material at all
2. After being proven wrong when I supported myself with evidence, they flat out refused to admit it and said “all decisions are final”
I wouldn’t recommend this service to anyone as long as they continue like this.
Hi!
Thank you for sharing your experience.
While we understand how upsetting this is, please note that we take copyright issues very seriously. Upon signing up to Printful you agree to our Terms of Service and our policies. One of them is regarding acceptable content.
The designs you choose to print must comply with the right of publicity, trademark, and copyright laws. We expect print-ready files from all users and we expect the designs to follow these policies.
That said, our content team is still reviewing your case, thank you for your patience and understanding!
- Renate
colis échantillon disparu depuis le 21 juillet aucunes réponse de printfull
je ne sais pas si mes clients recevront leur colis
c'est inquiétant
Merci pour votre avis, nous l'apprécions vraiment!
Nous sommes désolés d'apprendre que vous avez rencontré ce problème, mais notre équipe d'assistance vous a répondu à deux reprises par e-mail, à la fois le 22 juin et samedi dernier.
Si vous ne voyez pas nos réponses dans votre boîte de réception, assurez-vous de vérifier vos dossiers Promotions ou Spam pour vous assurer qu'ils n'y figurent pas.
N'oubliez pas de nous contacter à feedback@printful.com, si vous ne parvenez pas à trouver nos réponses!
- Vita
I ordered my products from them on October 28th 2020 and it is now December 6th 2020 and I still haven't received them.
Thank you for reaching out! We're sorry to hear your order hasn't been delivered yet. I'll reach out to you directly to see what we can do for you!
-Lauma
Terrible customer service, long wait times for products. I was using them for a while then decided to find another printer.
Hey, Corey!
Thank you for your feedback, and we're sorry to hear that our services didn't meet your expectations. We want all submitted content to be respectful of others, and we reserve the right to refuse any content that we find hateful. You can review our Acceptable content guidelines here [https://www.printful.com/policies/content-guidelines].
We wish you all the best in your future endeavors.
-Liva