Printful: Print‑on‑Demand

is really hard to design

SHIPPING IS ENTIRELY TOO HIGH. THEY CHARGED $15 PLUS THE HIGH COST OF THE PRODUCT. I WILL NEVER MAKE A PROFIT WITH THEM. THEY HAVE LOST A CUSTOMER! THEIR RATE IS TAKING AWAY FROM MY REVENUE MADE IN THE ORDER THAT THE CUSTOMER PAID FOR MY PERSONAL PRODUCTS.

I have enjoyed creating products. However, it does not do me any good because I have not been ankle to reconnect my Printify store with Shopify. Therefore I'm paying for two inoperable stores. I need a phone call to get my businesses up and running. I can be reached at 202-210-1563 / 202-465-2293 or by email: Lillie.lyons@Kobindi4Ever.com. I look forward to hearing from you. Thanks.

Monthly cost is too expensive and the turnaround rate is super slow.

The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?

I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes-

I’ve had customers had to wait for months to receive

I never get texts or notifications thru my Shopify - there is definitely a communication disconnect-

The pants I sell are no longer available in multiple sizes , and I was not notified of this

Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .

Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.