Printful: Print‑on‑Demand

Printful is TRASH! Your customers will COMPLAIN!

BEWARE - Most of the positive reviews are probably sellers who have never actually ordered samples. Do yourself a favor and order samples first.

I made the mistake of building an entire store and uploading my designs. I spent weeks getting it perfect. Prior to launching I decided to order some samples.

Not only did the samples take WEEKS to arrive, (which would probably piss of my future customers) but they were GARBAGE.

There is no Quality Control at the Printful offices. 60% of my samples were damaged. Yes I repeat... 60%!! Bleeding, breakage, partial prints, not enough ink, parts of images missing, cracking.

Who in their right mind makes a mistake while printing and thinks it is ok to send it out to the customer this way????

If you want high quality garments. Printful is NOT that company. Do yourself a favor and read the negative comments first. Go with another printer!!!

Terrible mistake to have this app - they charge you VAT and shipping prices. Imagine, you buy from them an iPhone cover for 9.50. Then you charge your customer like 12.99, hoping to have this profit. BAM - no profit at all, since they subtract your margin with their VAT and shipping prices and as someone mentioned - you just need to have like 100% profit for all you sell, otherwise you'll be in my shoes - every order IS A DAMAGE TO YOUR FINANCIAL ACCOUNT - YOU GO INTO MINUS, NOT PROFIT. Stay away from this app, you can't compete cheap Chinese crap with your print on demand solution and sky high charges. Absurd. Updating my review. Even though the prices and taxation system is from the 90's, now they started shipping goods from USA. Imagine, you want a tee for 10 euro. They charge you shipping (approx 14 euros), VAT and in the end you need to sell a tee of 10 euros for 40 euros - to have at least some small profit. Your customer, who buys this thing - will find some local POD, not you with ridiculous prices. Guys, seriously? I'm out of this game. Total bullshit to be your customer if outside the US.

The app has a bug its developers can't fix. Precisely, The shipping rate zone of Printful is empty, which means a customer can't complete the order, and my designed tees are worthless. I timely consult Printful customer support, and they can't do anything to fix it, and what they tell is waiting, waiting, and still waiting! I can't wait for two days! I tried to delete and re-install the app to restore its t-shirt shipping rates several times, and even deleted my Printful account and registered again. Still, nothing changed! Very frustrated! I have to repeatedly upload and design my products every time I re-install the app because the Printful dashboard doesn't offer the backup service! They are wasting my time.

The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ashamed selling that to a customer. Their service also costs a fortune for businesses in Australia. Will never be using them again. Have contacted them for a refund, but upon reading some reviews here, will probably struggle to get my money back.

very bad i havent received my i
order

'Printful's inept attempt to provide a POD service, do not trust what they display', 29s screen capture showing the laughable state of their print file offering - https://youtu.be/lF7bDVTcpho

Printful founder Davis must have raised some cash, not enough it seems, and now trying to deliver a platform with a skeleton crew. Printful shows me I have a 2XL tag file uploaded, on opening I see it is actually an XL tag uploaded.

Seriously, how do you push this live when ppl are planning to use it to build a business? From reports via shopify reviews the printing is not better. Support is laughable, copy paste on how to upload a print file.

** Printful are learning on your dollar, AVOID at all cost. **

Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.

Not a good choice for a business integration. They do not always update out of stock items, leaving customers guessing why fulfillment is taking so long. There integration with Zakeke is not well thought out. They allow customers to place orders with images much too small and with non-allowable content. They do not inform the store of this, so again it seems as though there is a delay of fulfillment when there is actually no intent to fulfill. Their product is cheap. The shirt sizes run small and the print is not full. Within a few washes it will bleed out.

Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there.

1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production and another 3-5 for shipping. In a world of amazon prime, customer expectation doesn't leave much room for a 10-12 day wait period for a tee.
2. What they don't mention is the DTG inks are plastisol. Common in low-end or novelty tee printing but if you're planning on selling a branded $22-$28 tee Printful is going to under deliver. Plastisol is a PVC-based ink so after it's done the shirt feels like there's a sticker on it and no actually printed into the fabric. It's also non-breathable so if you're wearing it in the sun...good luck.
3. My test shirts had blemishes in the art and a few of them weren't even centered on the shirt. It looked rushed.
4. The inks weren't even matched properly so colors didn't transfer from design.

I reached out to their customer service with my concerns with zero follow-up. There's also no phone number to talk to customer service so you're pretty much on your own.

Beware, if it's too good to be true it normally is...

The worst company ever. I ordered some products and they weren't delivered to my house although they said delivered. I contacted USPS and complained about it. I have a front porch camera so NOBODY came to deliver the packaged. (Package was not stolen, it wasn't not delivered here period) Prinful asked me for proof of USPS, so I had to go and ask for an email so they could send the order again. (we are talking about a $50 order) I finally got the USPS email stating all the information and forwarded to Printful. They replied saying they were not going to re-issue the items since they were marked as "delivered" on the tracking number. EVEN AFTER I FORWARDED THE EMAIL FROMOI USPS STATING THE ITEMS WERE LOST!!!! This company has a horrible customer service. It's them who have to deal with USPS for losing the package not the customer!!!