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Simply The best ! Amazing App
All bullshit aside, THIS IS THE BEST APP IN THE WORLD in their department.
It's quick and easy! Using Printful takes a huge part of the work out of running a store.
Customer service here are abysmal. I ordered a hoodie on the 21st of November, expecting it would be here within the week, there was an issue with the design which they fixed, also letting me know that I had accidentally chosen the pickup option, and let me know that I could pay for shipping and get my shirt in the mail within the coming days. On the 27th, they charged my and claimed my shirt was already shipped using overnight shipping. It's now the 5th of December and they just let me know that they haven't even shipped out the shirt yet, so after asking for a refund, they told me I could only get account credits since the shirt has already been printed (mind you this is over 2 weeks after placing an order, 7 days after shipping confirmation). Customer service are slow and rude, I will dispute the payment with the bank - avoid working with Printful.
Hi, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with our service!
I see that there was a mishappening with shipping the order which should not have occurred. We will review the communication you had with our team closely and will make sure to address the issues so that they do not occur again in the future. I do see our team issued a refund for this order and while the refund is in your Printful wallet, you can definitely withdraw it to your billing method (go to Printful -> Dashboard -> Billing -> Printful Wallet -> Withdraw).
I will follow-up with you via email on this situation as well and I hope we can make your time with Printful more positive!
- Zana
Awesome making the integration of loading art and mock ups seamless
I absolutely love this service!
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Printful makes launching a t-shirt store extremely fun and easy. The products are high quality, and the customer support has been very helpful.
Awesome app and great service.
Really nice app. One split second you think they won't have thought about that, next thing it's there, you can do anything. Just makes life easy. Only thing, please reduce the cost of inside label. 3 bucks? thats a chunk! Please help us young entrepreneurs..lol! We beg you.