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app works as well as the printful!
I really love it so far-- would be super awesome to see the shipping + product price in one place, I feel like there's an easier way. I think a problem I ran into was not seeing the total sales tax, shipping + product price. mostly everything is super user friendly. More poster + frame options would be cool too! just two things from my end really :) . Customer service has been super lovely. That is super appreciated! thank you Printful!
I'm getting very frustrated with the inconsistency of your printing timelines. I have an order from May 15th (from a very excited and eager customer, might I add) that hasn't been touched, but I have an order placed on June 3rd thats already been shipped. MAKE IT MAKE SENSE! And spare me the pre-written apology you've been replying to everyone with. I'm seriously looking for other POD companies that can handle this situation better. Printful has seriously mismanaged the COVID-related backlog. I've literally had to stop promoting apparel because I cannot afford to risk more negative experiences from my customers. Do better!
Hey there,
Thank you for your review, we truly appreciate hearing from you!
As for your concerns relating to orders not getting fulfilled in the same order they were placed in - this can be expected both now and even before the Covid-19 crisis hit, due to a variety of factors.
Those factors include things like the chosen product category, the assigned fulfillment location, the overall order queue in that location, the available stock, etc. You can see how product fulfillment works by checking this article in our Help Center:
https://www.printful.com/faq/shipping-packaging-fulfillment/192-how-long-does-fulfillment-take-
And you can see our current fulfillment estimates per location and product category here: https://www.printful.com/covid-19
We also checked in with your order from May 15 and it is still within the estimated fulfillment timeframe.
We understand that this is a difficult situation for all online businesses, which is why we are doing our best to stay transparent and offer the most up-to-date information to you on the current situation.
We also recommend checking in with our suggestions on how to manage your business during this crisis here: https://www.youtube.com/watch?v=2vYp4iBq4UE
If you have any additional feedback for us, feel free to email us at feedback@printful.com!
- Vita
What a great addition to my website and the ease of use is fantastic. Super please with all my samples so far as well
products are good and its free so its a win in my book
Printiful is an AMAZING app/service to use when you're either 1.) testing out how a product will sell on your website without having to purchase a full inventory of something that may or may not sell 2.) if your company does not keep inventory of the products you sell, printiful handles that for you. Create your designs, list them, and never have to worry about shipping or handling any products. If there is only one negative I can say for Printiful, it is the speed of delivery, but this is to be expected and in no way something within their control.
Hi there,
Thank you for your feedback. We're so glad to hear you've had a positive time with our services. At this time there can be shipping delays, however, we are noticing that they are becoming shorter so we hope to get back to regular shipping times soon. We sincerely appreciate your patience!
- Elina
love this app helped me in starting my brand
I used this app to help me grow my business. I would recommend it to anyone who seeks a new business model.
As far as producing, they do a good job, however if you get into a situation where something is incorrect (ex. a customer wants to exchange a shirt because the sizing was small) or any real issue comes up, they have a loophole for every situation. It is very tough because you as a business owner are then left to dray and they benefit 100% from every situation.
AMAZING - prices more expensive then competitors but ease of use and rapid response has no price