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This app make my work more easier
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Printful is awesome. it has good customer service and quality products.
I LOVE IT! I can drop ship my own branded merchandise! No more expensive inventory.
Terrible. I just made a sample order and the estimated shipping time they gave me was completely different after I checked out. Then I messaged someone about the issue and was told " I see, thanks for reaching out. Have a great day." Very rude and smartass employee. Terrible customer service and I will never order refer or order from them again. Shipping times are not what they claim to be!
Thank you for your review, we appreciate you sharing your experience!
We're truly sorry to see that it has not been positive thus far, but look forward to improving it in the future.
The main issue you mention is related to the differences in fulfillment vs shipping times. Our fulfillment time is 2-7 business days, you can see what goes into fulfillment time here: https://www.printful.com/faq/shipping-packaging-fulfillment/6-how-long-does-it-take-for-my-order-to-be-processed-
However shipping time estimates fully depend on the shipping rate you select upon checkout. You can see more on this here: https://www.printful.com/shipping
We also wanted to thank you for bringing your concerns with the quality of our support team to our attention.
We will be reviewing our correspondence, to see how we could improve and truly offer the best customer support in the industry!
- Vita
I think that this app is wonderful! I'm no where near being a tech savvy person, but this app walks me through the whole process and even add helpful videos to guide me along the way. They even sent me an e mail because I wasn't charging the proper taxes for my products and my store isn't even open yet. To me that speaks volumes to Printful's desire to see me and assist me in succeeding in my up and coming E-commerce Store. Thank you Printful.
Great, easy set up of products and mock ups
Thank you Printful , we are please with the printing quality. Thank you for doing your best to improve your services, this shows professionalism. We look forward to doing more orders with you. We are a business that hold the standard of good quality, and pleasing our clients at a high rate. Therefore, your service is valuable to us, and we appreciate it.
Hands down the best service on the market! Perfect for start ups and can be used not only for start ups! Perfect app and I highly recommend it
So far it's been great, the mockup generator has helped very much, I've already started to get sales.