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SO FAR ITS TERRIBLE I CAN GET IT TO DOWNLOAD ANY DESIGNS TO MY STORE. EVERYTIME I CLICK ON A SHIRT IT DOES NOTHING.
Awesome and easy to use service
I love this app ! Really Awesome :)
So excited to start using this!
I am very pleased with this app and the company. It is very user-friendly and easy to list items. The products that I have seen are very high quality for both printing and material. Only 2 things on the downside: I wish we could add all of their items through the generator and I would love to see them add more items, as well.
So far the best app I've found in Shopify App Store. Works well, the orders are fulfilled in time and the quality is satisfactory.
THANK YOU for this amazing app. Truly is the best
I would give zero stars if I could. This company will do everything they can not to refund you for their own printing errors. I am now in debt $2k with a customer because they printed 100 shirts so badly you could not even read the logo and they only want to refund 20% of the order. Their customer service team is not in the USA and they refuse to allow me to speak to someone in the USA on the telephone. Shop elsewhere!
Thank you for sharing your review, we truly appreciate it! We’re sorry your experience didn’t match your expectations, but we hope we can improve it moving forward. Our Customer Support is available 24/7 and we are located in the US as well as Europe so we can provide faster support to our customers.
We definitely understand that receiving items with quality issues is not pleasant, and I am sorry that some products arrived in poorer than expected condition! We have refunded you for those accordingly. We do take quality concerns seriously, and we also take full responsibility in cases where an item has a print or a quality problem by offering a reshipment of the product or a refund for it: https://www.printful.com/policies/returns. However, the submitted print files for your order were not according to our file guidelines, which we also mention in our File Guidelines section with each product and also on our blog post: https://www.printful.com/blog/everything-you-need-to-know-to-prepare-the-perfect-printfile/. Unfortunately, a reprint of the same items would result in the exact same outcome.
We know that you have been in direct communication with our support team in relation to your concerns. However, we also wanted to note that we pride ourselves on the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible.
Please feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
-Lauma
I love this APP! and would recommend it so try it and you will use it over and over.
Printful is a great app/service for delivering a quality product that is consistent and on point. Excellent customer service too. Luis A helped me figure out a tech issue in a timely manner. Love Printful!