Printful: Print‑on‑Demand

We're downgrading our review rating from 5-stars to 4-stars. Here's why.

We've spent a few months using Printful with our apparel store and spoke with the people at customer support plentiful of times. As another person mentioned here in the Shopify reviews, they do indeed, treat you as a consumer and not as a business relationship. There is no friendly business relationship with these people. In all the times we spoke with them, it felt like we were speaking with a copy & paste robot. No smiley faces or insightful comments about our store or design. They just want to get right to the point and push us far away as possible.

There was one time where we saw a dead store on the "used by" page. We sent them a message and asked if we could be featured on that page. They sent us a message back saying they'll consider it. The next day, they rearranged the store on that page and replaced the dead store with another one other than us. We were quite disappointed that they didn't send us an email back saying they were thankful for our comment or at least apologising for not being able to put us up on there. No communication whatsoever.

Another thing to mention is the quality of T-shirts you'll receive. The fabric of the T-shirts are nice, nothing wrong with it. The printing quality, however, is not the best. The printing of the inside label that we received was like an eraser on fabric. If you rub it a couple times with some friction, it'll start fading away. We sent an email describing the quality of T-shirt that we received and they sent back a standard copy & paste thank you and we'll look over this, etc. We were expecting for them to add some truthful comments or an insight of what the real expectation is.

Overall, the people at The Printful will treat you like a regular consumer. Between The Printful and us, there is absolutely no friendly business relationship from what we see.

*This review may change as we use The Printful for a longer period. We're only 4 months in as of this review.

The integration works really well. No major drawbacks at all. However, for each Size and Color variation you have to assign the same model all over again. The best solution so far has prepared ScalablePress. There you may bulk assignment for the different sizes and colors.

As mentioned in the previous reviews the major disadvantages are: prices and prolonged turn around period. I would personally recommend you to check other POD Shopify apps this includes Print Aura and Pressera.

Très bonne application, mais mieux à faire dans la gestion et des modifications de produits, ou la latence pourrait être plus rapide. Les mockups sont parfois pas centré d'ailleurs.

Great customer support. Extremely responsive.

Very well done and very helpful

The checkout process is very easy and the notifications lets me know what's happening and when! Fulfillment of the product takes 3-5 days and it's in your hands. I am also very surprised at how personalized the packing is for my business. Thanks!

Very easy, and you can make adjustments to the listing before submitting it to the store.
Not enough Items sent over

Easy and helpful app for a great quality service.

We love Printful! We wish they offered print-on-demand so we manage all our products in one space but they are FANTASTIC regardless! LOVE PRINTFUL!

Best print on demand app! Easy to integrate, create and very fast with the order processing compared with others.