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I don't understand how we do not have stock all the time for products - every time we create something with stock you have - before even selling it - you are out or discontinued.....this does not help a growing business succeed.
Hi!
Thank you for leaving a review. We're sorry to hear about the products in your store.
If a product is showing up as out of stock, it could be due to various reasons - settings in Shopify (inventory tracking), settings in Printful (selling region), or that the products are actually not available at the moment.
Please reach out to our support team directly at support@printful.com to confirm the situation in your case as perhaps that is something that can be resolved. Hope to hear from you soon!
Works fine but the shipping is horrible. Every order is stuck in Riga for serveral days without any information... Update on the answer: This has absolutely nothing to do with holiday season since we had the same issue for every order since September. Always delayed and took more than 10 days. Every time the package is stuck in Riga..
Hey! Thank you for sharing your feedback with us!
We are very sorry to hear your orders have been delayed, we understand how unpleasant this is!
Currently, we are seeing longer delivery times globally due to the holiday season and higher online order volume. Please note that the tracking links take longer than usual to update. The overload of shipments in distribution centers means carriers are slower to register and ship your orders. We have shared this information on shipping delays on our Fulfillment Updates page: https://www.printful.com/fulfillment-updates
If you have any further questions or anything else please feel free to reach us at feedback@printful.com!
-Lauma
I have custom designs printed and i like the ease of use but my shirts came printed crooked. Very disappointed. How can i in good faith ask my customers to purchase crooked tees??
So far this app has worked seamlessly with Shopify, the integration is automated and very accurate. All very simple to follow or edit. I am very happy with it.
I have enjoyed using the app to assist me in placing t-shirts in to my store. It is easy to navigate and moves smoothly between apps.
When you upload your art for your online store, you have to create another template for a manual order. You are doing twice the work Plus you have to create different template for shirt sizes! Hoping they can follow Printify's easy to use system of creating products
Look at ALL the negative reviews!! This place is a SCAM. Absolute SCAM. I never received my items because of their error and they refuse to acknowledge or help
me.
UPDATE: Don’t fall for this company’s LIES!! I was never reached out to try and resolve this issue. They refused to help me in anyway with the change of address issue (even BEFORE I actually moved) and consistently gave me generic customer service answers. Not only that, but they seem legitimately disinterested in helping me.
DIDNT RECEIVE ORDER!!Absolutely terrible experience from top to bottom with these guys. From difficulties with adjusting my design, to zero to no communication in regards to delays and questions, I ended up not even receiving my order due to the tremendous delays and they refuse to give me any additional assistance. Terrible customer service, terrible shipping times, terrible design team. Absolutely 100% STAY AWAY!!
Thank you for sharing your feedback with us! We're truly sorry to hear that your experience hasn't been great, but we hope to improve it moving forward.
Although we understand your frustration with this whole situation, it is your responsibility to provide us with a correct shipping address before the order is shipped out.
As per our Return Policy (https://www.printful.com/policies/returns), if you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility.
If the package is returned to us, you will be able to reship it to an updated address via your Printful Dashboard > Orders > Returned.
From what we see, the order you reached out to us about has been delivered to a Parcel Locker, so we hope that you were able to retrieve this package!
If you have any additional feedback or questions, feel free to reach out at feedback@printful.com! :)
- Vita
I like the product the cotton was cool and my design was perfect print on demand is easy to use quick access to customers it a recommendable app to anyone who want to start a clothing brand this app is a life saver since i start using it, i have acquired most skills prints on demand is the right app my advice is print on demand team should in prove on delivery think thats the only place they improvement aside delivering the rest is perfect
Hi!
Thank you for your kind words regarding our services.
We're sorry to hear that you have been disappointed by our delivery time. Please know that we are constantly working with our carriers to ensure the best possible delivery times staying within our flat shipping rates. We understand how important fast delivery is and we hope to continue improving the process. We sincerely appreciate your patience!
- Renate
Great App. Very easy to work with. Integrated my products to my websites quite easily. I would definitely recommend this app to new business owners
Shipping times are the worst! Takes over 14 days for ANYTHING. Most of the items, 99% take 30+ days. Their design software is glitchy and needs a ton of work. Other POD software companies may have terrible software but the only thing that matters is turn around time. I've experienced nothing but headache over 3 months. Not to mention they are the HIGHEST PRICED POD anywhere. DO NOT USE! Oh, I've contacted support several times, seems to be a continued issue.