Rezensionen (6.592)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
22. April 2017

Works well and always has, on two different ecommerce sites. The turnaround time is the only thing that could be improved, in my opinion. I've not had any issues with quality so far, even though others mention they have. This may all be a result of the artwork being provided.

Loddiedadesigns Com
Vereinigte Staaten
3 monate mit der App
28. Oktober 2020

Great service. Great service. Great service. Great service. Great service. Great service. Great service.

Pet Sumo
Vereinigte Staaten
5 tage mit der App
2. November 2020

Absolute trash. I added a few shirts to our store to give some apparel options. The very first order for a few tank tops remains unfulfilled after 4 weeks. Multiple emails to support didn't address anything and they refused to refund the purchase. Avoid at ALL COSTS.

Shelter Fitness
Vereinigte Staaten
4 monate mit der App
Printful hat geantwortet 5. November 2020

Hey! Thank you for sharing your feedback with us! We truly appreciate it!

I'm very sorry to see your order experienced a fulfillment delay, we understand how unpleasant these can be for you and your customers. Upon further investigation, I see that one of the products did not pass our Quality Control and had to be reprinted, although reprints are prioritized in our system, this may add a slight delay to the overall fulfillment time frame. We have since fulfilled your order and as a courtesy for the delay, refunded the shipping cost back to your Printful Wallet, in the Billing section.

Again, our sincere apologies for the delay and inconvenience this has caused you! If you have any additonal feedback, questions, or anything else, please reach us at feedback@printful.com

-Lauma

14. Dezember 2018

J'aime leurs produits et leur système d'application des motifs sur les vêtements. Je n'ai pas encore tester leur livraison. Merci Printful.

Maître Keto
Kanada
3 monate mit der App
Bearbeitet am 21. Mai 2020

20 days later my shirts have not arrived, Terrible customer service and terrible process!!!

Ordered on May 2nd as a test order before I sell this to the public. That was the best decision of my life!. Do not use Printful till today I have not received my order 20 days later. Customer support told me they usually ship within 20 -25 days. Luckily , I do not have to justify this to one of my clients. You have been warned.

Foxy Brands
Vereinigte Staaten
4 monate mit der App
Printful hat geantwortet 22. Mai 2020

Hi, thank you for your review! We're very sorry to hear that your order has not arrived yet!
Our fulfillment timeframes are longer for the time being due to the situation with Covid-19 and with limited operations at some of our facilities. We are also experiencing a higher order volume than anticipated at this time which has affected our fulfillment timeframes. We recommend referring to our Covid-19 updates page (https://www.printful.com/covid-19) where the fulfillment estimates are updated regularly if we experience a change in the fulfillment speed.

We are working diligently to fulfill all orders as quickly as possible. We understand that timely fulfillment is important and we hope that the situation normalizes soon, so we can continue providing a fast service to our users!

- Zana

11. Januar 2023

Fiz um pedido em Dezembro, e o pedido foi devolvido. Não consigo resolver meu problema com ninguém. Já enviei um milhão de e-mails e até agora nada foi feito. Simplesmente lavaram as mãos. Estou até agora sem o pedido. Preciso que alguém entre em contato comigo, para tentarmos resolver esse problema, que já dura quase um mês. Aqui é a minha última tentativa para obter ajuda, pois não sei mais a quem recorrer, podem me ajudar por favor?

Maníaca Store
Brasilien
4 monate mit der App
Bearbeitet am 5. August 2021

Website is fairly easy to use, though the app wouldn’t function on its own inside of Shopify, I had to login and use it on Printful’s home page. Which worked and apparently had the same features, but was annoying. On my first sample order, two of three shirts were misprinted, and their print didn’t survive one wash, even though we were sure to follow Printful’s washing guidelines to give them the best chance. To their credit, it was easy to submit a complaint on the situation, the response was prompt, and printful sent us replacements of those two shirts. These were not misprinted, but print quality was clearly still poor, and they, too didn’t hold up to their first wash. I’m a bit baffled that this company is as successful as it is, and that Shopify would recommend it on their print-on-demand tutorial videos? Surely this can’t be the standard experience. Even if I happened to draw a bad hand twice in a row, I don’t like the odds for potential customers. These are products I wouldn’t sell cheap to remote strangers, let alone use to represent my business in person. Here’s to hoping I just had a bad go and this isn’t as scammy as it seems. Maybe they should work on quality control? In the mean time, I’ll pass. UPDATE, REVIEW CHANGED FROM 2 to 3 STARS: I wasn’t going to bother to ask for a refund since Printful had already sent replacements for the misprinted shirts, but they followed up with me after this review and ended up giving me a full refund. In the end we could only guess that the “heathered” t-shirt blends don’t hold the print as well as well as uniform cloth. Understandable, but still a little frustrating that they offer those blends at all if that’s the case. Still, customer service was great and prompt, and with this new info I will cautiously consider them in the future.

Native Plants Unlimited LLC
Vereinigte Staaten
4 monate mit der App
Printful hat geantwortet 20. Juni 2021

Hey there!

Thank you for your feedback. We pride ourselves on the quality of the products we provide and are sad to hear about your experience. Let us assure you that receiving a damaged product twice in a row is very rare, and we would still be happy to fix any errors made by us.

Printful App within Shopify should work just the same as Printful website. We will follow up with you to find out more about your experience!

-Liva

12. Februar 2022

Super teuer, super langer Versand, super schlechte Bedienung, für uns ist das hier die reinste Zeitverschwendung. Die Preise zu finden und die Artikel zu erstellen ist sehr langwierig. Es ist nicht erkennbar was ein Artikel am Ende kosten wird. Die empfohlene Kalkulation der Verkaufspreise ist ein schlechter Witz. Wenn man die Preisempfehlungen befolgt wird jeder Verkäufer Geld verlieren. Dieser App oder besser dieser genaze Shop ist für niemanden zu empfehlen. Soetwas haben wir noch nicht erlebet. Sorry das wir das so schreiben müssen, aber das könnt Ihr mit den Kunden nicht machen. Wir drucken selbst Handyhüllen und das was Ihr hier an Preisen ausruft ist mehr, als dass was wir von unseren Endkunden verlangen. Wir machen einen ordentlichen Profit, aber mit euch würden wir nur Verlust machen und Ihr den gesamten Gewinn. Das ist ein Unfaires Geschäftsbgebahren. Wir können NIEMANDEM die Zusammenarbeit bei diesen Preisen empfehlen. Die einzige Firma die Geld verdient wenn man mit Ihr Zusammenarbeitet ist rintful. Der Shopbetreiber wird niemals in die Gewinnzone mit Printful kommen. Nicht bei dieser Preisgestaltung. Und Printful nimmt die Artikel selbstverständlich auch nciht zurück. Das heißt hier ganz klar. Prinfull gewinnt bei jeder Bestellung und der Partner verliert immer. Hände weg.

handyhuellen.berlin
Deutschland
4 monate mit der App
Printful hat geantwortet 13. Februar 2022

Hallo!

Vielen Dank für das Teilen Ihrer Erfahrung. Entschuldigung, für die Antwort wurde ein Online-Übersetzer verwendet.

Wir verstehen, dass Sie Bedenken bezüglich unseres Preissystems haben. Bitte beachten Sie, dass die Preise automatisch angezeigt werden und Sie den Verkaufspreis jederzeit anpassen können. Es gibt keine versteckten Transaktionsgebühren für unsere Bestellungen, und unsere Preise spiegeln auch unseren 24/7-Support, kostenlose Cliparts, Designs und die Möglichkeit wider, die Designs mit unserem Generator zu bearbeiten. Es geht nicht nur um das Produkt selbst.

Wir akzeptieren keine Rücksendungen, da wir auf Anfrage drucken, jeder Artikel wird speziell für den jeweiligen Kunden gedruckt. Bitte beachten Sie, dass wir bei Problemen mit der Bestellung die Verantwortung dafür übernehmen und keine zusätzlichen Gebühren verlangen.

Es tut uns leid zu hören, dass Printful nicht der Anbieter ist, nach dem du gesucht hast, und wir wünschen dir viel Glück in deinem Geschäft.

-Renate

30. März 2020

very good

SPEED RIDER
Schweiz
3 monate mit der App
25. August 2015

Functionally sound - this review is more as a cautionary tale for UK-based online businesses.

Alas! I really wanted this app to work for me. It is, in theory, exactly what I need, but the high cost of the items, the shipping fees and the surprise customs charges meant it wasn't a viable option. We ended up losing money on all products because we refunded our customers their excess customs charges before pulling everything from the online store before too much damage had been done.

on the upside, my customers are delighted with their now super-limited edition items!

If a local option were available, we'd still consider it, as the shipping and customs really were the dealbreakers more than anything. quality of products we used was fine and no fulfillment issues aside from customs.

a pity! We were really keen on this!

Ld Test
Vereinigtes Königreich
4 monate mit der App